Hi, How do I put a call on hold? If i press # the music on hold plays to the other person, but asterisk asks for a number to transfer... I don't want to transfer, I simply want to put the person on hold, so he/she can hear the music while I do something, then get them off hold. Is it possible? The scenario: The person calls me from a SIP phone, and I receive the call in a regular PSTN phone, from the FXO. I don't want any of the calls to get disconnected. Thanks.
Well, your description of the scenario doesn't make much sense, but to answer the question if its a sip channel (softphone or hardphone), then simply press the hold button and hang up the handset. If the phone is on a zap channel (fxs port) then press flash on the phone and put the handset on the desk. Do not put handset back on hook, or else it will just ring back to you. The # is for transfering calls, not hold. Thank you, Steve Maroney On Fri, 3 Sep 2004, Marconi Rivello wrote:> Hi, > > How do I put a call on hold? If i press # the music on hold plays to > the other person, but asterisk asks for a number to transfer... I > don't want to transfer, I simply want to put the person on hold, so > he/she can hear the music while I do something, then get them off > hold. Is it possible? > > The scenario: The person calls me from a SIP phone, and I receive the > call in a regular PSTN phone, from the FXO. I don't want any of the calls > to get disconnected. > > Thanks. > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
> How do I put a call on hold? If i press # the music on hold plays to > the other person, but asterisk asks for a number to transfer... I > don't want to transfer, I simply want to put the person on hold, so > he/she can hear the music while I do something, then get them off > hold. Is it possible? > > The scenario: The person calls me from a SIP phone, and I receive the > call in a regular PSTN phone, from the FXO. I don't want any of the calls > to get disconnected.This is normally implemented by your analog phone with the "Hold" button. If you don't have a hold button you can use call parking that way you can pick the call back up from any phone... To park, simply press # and then when Allison says "Transfer?" you dial 700. She will then read off the digits of the parking extension where you can pick the call back up. You need to have the [parkedcalls] context from parking.conf included in your current context in extensions.conf for this to work properly. e.g. [mycontext] include = outbound-local include = outbound-tollfree include = parkedcalls -Chris
On Fri, 3 Sep 2004 20:13:45 -0300, Marconi Rivello <marconirivello@gmail.com> wrote:> Hi, > > How do I put a call on hold? If i press # the music on hold plays to > the other person, but asterisk asks for a number to transfer... I > don't want to transfer, I simply want to put the person on hold, so > he/she can hear the music while I do something, then get them off > hold. Is it possible? > > The scenario: The person calls me from a SIP phone, and I receive the > call in a regular PSTN phone, from the FXO. I don't want any of the calls > to get disconnected. > > Thanks. >I managed to do what I wanted. I just changed the transferdigittimeout value in the features.conf to a high value... So, when I want to leave the person waiting while I do something, I just press # and leave the phone there... When I come back, I press # again, asterisk tells me that that's not a valid number, and gets the call back to normal. :) Marconi.