Stig Thune
2004-Aug-23 06:38 UTC
[Asterisk-Users] routing telephone calls via "switchboard/asterisk".
I'm new to this list. Reading the asterisk handbook pdf (good work) but but still have some questions. Using Trustix 2.1 and installed Asterisk via CVS, zaptel and libpri. We have a dedicated server which is connected to our telephone company. It makes us able to call ordinary phones via VOIP using Ericsson DRG22. Would like to make people able to call me - and get a message "dial 1 for Hans, 2 for Eric, 3 for Hanna." Can I set up such a recording/playback software with the asterisk system ? And how can I route the calls onto the right number ? (guessing that I need to run mysql and storing all the phonenumber, IP, etc) Regards, Stig Henning -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040823/d375cf14/attachment.htm
Scott Stingel
2004-Aug-23 07:02 UTC
[Asterisk-Users] routing telephone calls via "switchboard/asterisk".
Yes, it's very likely that you can perform these IVR functions within asterisk. If the realtime switching "decisions" are simple, they can probably be stored in the asterisk dialplan itself. Alternatively, you could retrieve them from a DB. Have you read the background material in the Wiki: http://www.voip-info.org/tiki-index.php?page=Asterisk Regards Scott Stingel Scott M. Stingel President, Emerging Voice Technology, Inc. Palo Alto California & London England www.evtmedia.com ________________________________ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Stig Thune Sent: Monday, August 23, 2004 6:39 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] routing telephone calls via "switchboard/asterisk". I'm new to this list. Reading the asterisk handbook pdf (good work) but but still have some questions. Using Trustix 2.1 and installed Asterisk via CVS, zaptel and libpri. We have a dedicated server which is connected to our telephone company. It makes us able to call ordinary phones via VOIP using Ericsson DRG22. Would like to make people able to call me - and get a message "dial 1 for Hans, 2 for Eric, 3 for Hanna." Can I set up such a recording/playback software with the asterisk system ? And how can I route the calls onto the right number ? (guessing that I need to run mysql and storing all the phonenumber, IP, etc) Regards, Stig Henning