Thanks to Greg Hill for pointing me to the 'sip debug on' cmd that helped me resolve the sip connection problem! The other issue I'm trying to resolve is configuring outgoing calls. I need to configure outgoing calls to use the FXO card in the PBX (zaptel device) via sip connected ip phones when a user dials 9. I need to support local and long distance dialing. Below is an excerpt of my extensions.conf file: [outgoing] ;dialing local...starts with a 9 and is 8 digits long exten => _9X.,1,Dial(Zap/1/${EXTEN:1}) exten => _9NXXXXXX,1,StripMSD,1 exten => _NXXXXXX,2,Dial,Zap/1/BYEXTENSION ;dialing long distance...starts with a 9,1 and is 12 digits long exten => _91NXXNXXXXXX,1,StripMSD,2 exten => _NXXNXXXXXX,2,Dial,Zap/1/BYEXTENSION Below is the error I'm seeing on the PBX with 'sip debug on': Aug 17 09:16:52 NOTICE[294930]: app_dial.c:506 dial_exec: Unable to create channel of type 'Zap' == Everyone is busy at this time -- Executing StripMSD("SIP/6655-d094", "2") in new stack -- Executing Dial("SIP/6655-d094", "Zap/1/BYEXTENSION") in new stack Aug 17 09:29:14 NOTICE[311314]: app_dial.c:506 dial_exec: Unable to create channel of type 'Zap' == Everyone is busy at this time Aug 17 09:29:24 WARNING[311314]: pbx.c:1829 ast_pbx_run: Timeout, but no rule 't' in context 'local' Does anyone know what config changes are needed? Thanks ! Curt -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040817/2fd32c17/attachment.htm