Ok, here's a couple of fun ones: 1. I'm using BroadVoice for most of my outgoing calls. When I call a number that's busy, I usually just get silence for a few seconds (dial-timeout). The 486 response doesn't come back until much later. When I use Vonage's SoftPhone line for this, the 486 comes back instantly. Could this be my config, or should I ask BroadVoice for help? James, are you listening? 2. BroadVoice now allows multiple outgoing calls, however additional calls are charged by the minute. ChanIsAvail *always* returns a positive result when checking whether a SIP channel is available. Is there a known way to determine whether an outbound call to a certain sip-host is in progress, or do I have to set a global variable (and hope it doesn't get stuck somehow)?