Wiley E. Siler
2004-Jul-17 19:05 UTC
[Asterisk-Users] Using a group variable for a group ofextension to dial
That could be it. What I want to do is set a group of callers and have the event cause the phone to ring them in order. I will tie it to my IVR portion and thus I can make sure peole in sales get calls based on our hierarchy in the office. So if I am reading your example right the syntax is.... Exten => 501,1,Dial(SIP/PHONE1&SIP/PHONE2&SIP/PHONE3), rtf) Is that a valid way to cause it to ring through each of these extensions or would that result in these three extensions all ringing togeher? Thanks! Wiley -----Original Message----- From: Seth Remington [mailto:sremington@saberlogic.com] Sent: Saturday, July 17, 2004 6:35 PM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Using a group variable for a group ofextension to dial Maybe I am misunderstanding your question but are you looking for the '&' operator? Dial(type1/identifier1&type2/identifier2&type3/identifier3...,timeout,op tions,URL) -Seth On Sat, 2004-07-17 at 19:24, Wiley E. Siler wrote:> I ahve been searching to no avail for a referenc eon how to setup a > part of my dial plan that will ring certain groups of number based > upon the context. Essentually, I want to be able to designate 3 > people as sales and have my IVR handoff and ring their extensions in > order. Then maybe I will ahve a couple of people I group together and> have them ring if someone selects 2 on the IVR for tech support. > Someone used some sytax that employed something like ($GROUP1, GROUP2, > GROUP3) that accomplished this but I cannot find any reference to it > after googling since ysterday. Does anyone know how to accomplish > this task? > > Thanks, > Wiley >-- Seth Remington SaberLogic, LLC 661-B Weber Drive Wadsworth, Ohio 44281 Phone: (330)335-6442 Fax: (330)336-8559 _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Seth Remington
2004-Jul-17 19:44 UTC
[Asterisk-Users] Using a group variable for a group ofextension to dial
It would ring all three at the same time. You are probably looking for a roundrobin call queue -> http://www.voip-info.org/wiki-Asterisk+call+queues I have never set up a call queue myself so I can't help you more than pointing you to the link. You could also do what you want with just the dialplan... exten => 501,1,Dial(SIP/Phone1,10) exten => 501,2,Dial(SIP/Phone2,10) exten => 501,3,Dial(SIP/Phone3,10) That would ring phone 1 for ten seconds, if it wasn't answered it would ring phone 2 for ten seconds, etc... -Seth On Sat, 2004-07-17 at 22:05, Wiley E. Siler wrote:> That could be it. What I want to do is set a group of callers and have > the event cause the phone to ring them in order. I will tie it to my > IVR portion and thus I can make sure peole in sales get calls based on > our hierarchy in the office. So if I am reading your example right the > syntax is.... > > Exten => 501,1,Dial(SIP/PHONE1&SIP/PHONE2&SIP/PHONE3), rtf) > > Is that a valid way to cause it to ring through each of these extensions > or would that result in these three extensions all ringing togeher? > > Thanks! > Wiley > > > > -----Original Message----- > From: Seth Remington [mailto:sremington@saberlogic.com] > Sent: Saturday, July 17, 2004 6:35 PM > To: asterisk-users@lists.digium.com > Subject: Re: [Asterisk-Users] Using a group variable for a group > ofextension to dial > > Maybe I am misunderstanding your question but are you looking for the > '&' operator? > > Dial(type1/identifier1&type2/identifier2&type3/identifier3...,timeout,op > tions,URL) > > -Seth > > On Sat, 2004-07-17 at 19:24, Wiley E. Siler wrote: > > I ahve been searching to no avail for a referenc eon how to setup a > > part of my dial plan that will ring certain groups of number based > > upon the context. Essentually, I want to be able to designate 3 > > people as sales and have my IVR handoff and ring their extensions in > > order. Then maybe I will ahve a couple of people I group together and > > > have them ring if someone selects 2 on the IVR for tech support. > > Someone used some sytax that employed something like ($GROUP1, GROUP2, > > GROUP3) that accomplished this but I cannot find any reference to it > > after googling since ysterday. Does anyone know how to accomplish > > this task? > > > > Thanks, > > Wiley > > > -- > Seth Remington > SaberLogic, LLC > 661-B Weber Drive > Wadsworth, Ohio 44281 > Phone: (330)335-6442 > Fax: (330)336-8559 > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Seth Remington SaberLogic, LLC 661-B Weber Drive Wadsworth, Ohio 44281 Phone: (330)335-6442 Fax: (330)336-8559