Steve Hanselman
2004-Jun-18 08:18 UTC
[Asterisk-Users] Possible chan_skinny problems - no ringtone, no moh and no queue messages
We're using Cisco phones running skinny protocol.
When I call other extensions I don't get a ringtone, although the remote end
does ring and when answered we get clear two way audio.
When I call a queue from a skinny phone then I don't hear the announcements.
Likewise we don't hear music on hold on these phones, although we can see
mpg123 in the process list and ls -l the fd shows a pipe open from asterisk
to mpg123.
I created a dummy extension that played back the queue message, called it
from a skinny and it's fine.
Any ideas?
Also, I read somewhere that the two skinny implementations (chan_sccp and
chan_skinny) were going to be merged, any news on this?
Here's a skinny debug of a call being made to a queue:
Linux3*CLI> skinny debug
Skinny Debugging Enabled
-- Starting simple switch on '111@steve'
Collected digit: [6]
-- Asked to indicate 'Stop tone' condition on channel
Skinny/111@steve-2
Collected digit: [2]
-- Asked to indicate 'Stop tone' condition on channel
Skinny/111@steve-2
Collected digit: [2]
-- Executing Queue("Skinny/111@steve-2", "Sales") in new
stack
-- Started music on hold, class 'random', on Skinny/111@steve-2
-- Stopped music on hold on Skinny/111@steve-2
-- Playing 'queue-youarenext' (language 'en')
-- Told Skinny/111@steve-2 in Sales their queue position (which was 1)
-- Playing 'queue-thankyou' (language 'en')
-- Started music on hold, class 'random', on Skinny/111@steve-2
Jun 18 16:08:21 NOTICE[63531]: app_queue.c:668 wait_for_answer: No one is
answering queue 'Sales'
Jun 18 16:08:26 NOTICE[63531]: app_queue.c:668 wait_for_answer: No one is
answering queue 'Sales'
Skinny 111@steve went on hook
-- Stopped music on hold on Skinny/111@steve-2
-- User disconnected when they almost made it
== Spawn extension (default, 622, 1) exited non-zero on
'Skinny/111@steve-2'
skinny_hangup(Skinny/111@steve-2) on 111@steve
Here's the debug of the call to the dummy extension:
-- Starting simple switch on '111@steve'
Collected digit: [2]
-- Asked to indicate 'Stop tone' condition on channel
Skinny/111@steve-2
Collected digit: [0]
-- Asked to indicate 'Stop tone' condition on channel
Skinny/111@steve-2
Collected digit: [5]
-- Executing Playback("Skinny/111@steve-2",
"queue-thankyou") in new
stack
skinny_answer(Skinny/111@steve-2) on 111@steve-2
-- Playing 'queue-thankyou' (language 'en')
Steve Hanselman
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