Steve Hanselman
2004-Jun-18 08:18 UTC
[Asterisk-Users] Possible chan_skinny problems - no ringtone, no moh and no queue messages
We're using Cisco phones running skinny protocol. When I call other extensions I don't get a ringtone, although the remote end does ring and when answered we get clear two way audio. When I call a queue from a skinny phone then I don't hear the announcements. Likewise we don't hear music on hold on these phones, although we can see mpg123 in the process list and ls -l the fd shows a pipe open from asterisk to mpg123. I created a dummy extension that played back the queue message, called it from a skinny and it's fine. Any ideas? Also, I read somewhere that the two skinny implementations (chan_sccp and chan_skinny) were going to be merged, any news on this? Here's a skinny debug of a call being made to a queue: Linux3*CLI> skinny debug Skinny Debugging Enabled -- Starting simple switch on '111@steve' Collected digit: [6] -- Asked to indicate 'Stop tone' condition on channel Skinny/111@steve-2 Collected digit: [2] -- Asked to indicate 'Stop tone' condition on channel Skinny/111@steve-2 Collected digit: [2] -- Executing Queue("Skinny/111@steve-2", "Sales") in new stack -- Started music on hold, class 'random', on Skinny/111@steve-2 -- Stopped music on hold on Skinny/111@steve-2 -- Playing 'queue-youarenext' (language 'en') -- Told Skinny/111@steve-2 in Sales their queue position (which was 1) -- Playing 'queue-thankyou' (language 'en') -- Started music on hold, class 'random', on Skinny/111@steve-2 Jun 18 16:08:21 NOTICE[63531]: app_queue.c:668 wait_for_answer: No one is answering queue 'Sales' Jun 18 16:08:26 NOTICE[63531]: app_queue.c:668 wait_for_answer: No one is answering queue 'Sales' Skinny 111@steve went on hook -- Stopped music on hold on Skinny/111@steve-2 -- User disconnected when they almost made it == Spawn extension (default, 622, 1) exited non-zero on 'Skinny/111@steve-2' skinny_hangup(Skinny/111@steve-2) on 111@steve Here's the debug of the call to the dummy extension: -- Starting simple switch on '111@steve' Collected digit: [2] -- Asked to indicate 'Stop tone' condition on channel Skinny/111@steve-2 Collected digit: [0] -- Asked to indicate 'Stop tone' condition on channel Skinny/111@steve-2 Collected digit: [5] -- Executing Playback("Skinny/111@steve-2", "queue-thankyou") in new stack skinny_answer(Skinny/111@steve-2) on 111@steve-2 -- Playing 'queue-thankyou' (language 'en') Steve Hanselman Brendata (UK) Ltd Tel: +44 (0)1268 466111 Fax: +44 (0)870 1387283 Mob: +44 (0)7973 750993 The information contained in this email is intended for the personal and confidential use of the addressee only. It may also be privileged information. If you are not the intended recipient then you are hereby notified that you have received this document in error and that any review, distribution or copying of this document is strictly prohibited. If you have received this communication in error, please notify Brendata immediately on: +44 (0)1268 466100, or email 'technical@brendata.co.uk' Brendata (UK) Ltd Nevendon Hall, Nevendon Road, Basildon, Essex. SS13 1BX UK Registered Office as above. Registered in England No. 2764339 See our current vacancies at brendata.co.uk -------------- next part -------------- An HTML attachment was scrubbed... URL: lists.digium.com/pipermail/asterisk-users/attachments/20040618/e97ba5fb/attachment.htm