I have a 'day' and a 'night' mode. In the day mode, I play a
'background' message which is interruptable by the pushing of a DTMF key
- ie - all is normal.
In night mode - I decided to get smarter...
I play two backgrounds with a 'sayunixtime' in between and now DTMF does
nothing - the menu times out to my 'lets get the operator then'...
If I change the three commands to a single 'playback' - everything works
as expected.
Is this because 'sayunixtime' breaks things?
Should I use something else instead of the first 'playback'?
This is with a very recent version of Head CVS.
Code:
exten => s,7,Playback(posix-welcome-afterhours) ; "Welcome to
Posix" ;
"Systems After hours support, Our business hours are Monday"
; "to Friday, 8am to 5pm. The time is now.... "
exten => s,8,SayUnixTime(||AIMP) ; A:Day, I:Hours, M:Minutes, P:am/pm
exten => s,9,Playback(posix-welcome-afterhours-try) ; "Please dial
1"
; "for support, ...Blah... or Stay on the line for an operator"
Suggestions?
--
. . ___. .__ Posix Systems - Sth Africa
/| /| / /__ mje@posix.co.za - Mark J Elkins, Cisco CCIE
/ |/ |ARK \_/ /__ LKINS Tel: +27 12 807 0590 Cell: +27 82 601 0496
On Sat, 2004-06-12 at 17:47, Mark Elkins wrote:> I have a 'day' and a 'night' mode. In the day mode, I play a > 'background' message which is interruptable by the pushing of a DTMF key > - ie - all is normal.Let me try again... If I mix "background" announcements with "SayUnixTime" - then my IVR menu system breaks - DTMF tones are not recognised. Is this a Bug? What is the work around? My example was... exten => s,7,Playback(posix-welcome-afterhours) ; "Welcome to Posix" ; "Systems After hours support, Our business hours are Monday" ; "to Friday, 8am to 5pm. The time is now.... " exten => s,8,SayUnixTime(||AIMP) ; A:Day, I:Hours, M:Minutes, P:am/pm exten => s,9,Playback(posix-welcome-afterhours-try) -- . . ___. .__ Posix Systems - Sth Africa /| /| / /__ mje@posix.co.za - Mark J Elkins, Cisco CCIE / |/ |ARK \_/ /__ LKINS Tel: +27 12 807 0590 Cell: +27 82 601 0496