Maynard, Jeff S.
2004-May-12 06:37 UTC
[Asterisk-Users] Problems Retrieving Voicemail Remotely
I am having problems retrieving voicemail from outside the asterisk system. My extensions.conf is configured as follows: exten => 7900,1,VoiceMailMain2(s${CALLERIDNUM}) exten => 7900,2,hangup exten => 7902,1,VoiceMailMain2 exten => 7902,2,hangup exten => 7999,1,dial(sip/7999,20) exten => 7999,2,voicemail2(u7999@incoming-pri) exten => 7999,102,voicemail2(b7999@incoming-pri) exten => 7999,103,hangup I have the phone call 7900 to leave voicemail and have the messages button programmed to 7900 to check. This works great. I dial 7902 from 7999 and it gives me the voicemail menu and I can input my number and password and that works fine. When I dial either 7902 or 7900 from an outside PRI line I get the voicemail menu but it does not appear to accept the digits that I am keying in for the extension: -- Remote UNIX connection -- Executing VoiceMailMain2("Zap/1-1", "") in new stack -- Accepting call from 'my calling number removed to protect my privacy' to '7902' on channel 1, span 1 -- Playing 'vm-login' (language 'en') -- Username not entered -- Executing Hangup("Zap/1-1", "") in new stack == Spawn extension (incoming-pri, 7902, 2) exited non-zero on 'Zap/1-1' -- Hungup 'Zap/1-1' I originally had the line exten => 7092,1,Ringing and exten => 7902,Wait(2) included above the config but when I dialed from the outside with these lines enabled I would get ring no answer and the PRI would lock with that call attempting to come in. I would then have to restart the Asterisk services. Can someone let me know what I have done wrong? I am at loss as to where to go from here.