asterisk users - Mar 2004 - can't logon to voice mail - bad password

I have one SIP extension that can't logon to voicemail. The log file says
 
    --  Incorrect password '3213' for user '4035'
(context=other)
 
even though the context in voicemail.cnf says
 
    4035 => 3213,Bill Smith
 
Thanks!
 
 
Paul Mahler 
mail:pmahler@signate.com
phone: 650.207.9855
fax: 877.408.0105
 
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Paul,
Do your other extensions work?
If you have only one extension, note that the filename
should be
voicemail.conf
-----------^--
Just a thought ...
Cheers, Willy
----- Original Message Follows -----
> I have one SIP extension that can't logon to voicemail.
> The log file says
>  
>     --  Incorrect password '3213' for user '4035'
> (context=other)
>  
> even though the context in voicemail.cnf says
>  
>     4035 => 3213,Bill Smith
>  
> Thanks!
>  
>  
> Paul Mahler 
> mail:pmahler@signate.com
> phone: 650.207.9855
> fax: 877.408.0105
>  
> 
Willy Wouters
ypOne Publishing

I am having this exact problem too.


Dave P
>>> pmahler@signate.com 3/17/2004 3:39:32 PM >>>
I have one SIP extension that can't logon to voicemail. The log file
says
 
    --  Incorrect password '3213' for user '4035'
(context=other)
 
even though the context in voicemail.cnf says
 
    4035 => 3213,Bill Smith
 
Thanks!
 
 
Paul Mahler 
mail:pmahler@signate.com 
phone: 650.207.9855
fax: 877.408.0105

Paul,

  What Client are you using? Also what is the output on the console when you
dial into the voicemail from that extension?
I had the same issue using a BT100 set to early dial. It turned out to be a
DTMF issue. Once I played with different DTMF options both on the phone and
in the * configs, I managed to get it working.

-Art

----- Original Message ----- 
From: "Paul Mahler" <pmahler@signate.com>
To: <asterisk-users@lists.digium.com>
Sent: Wednesday, 2004-March-17 17:39
Subject: SPAM [Asterisk-Users] can't logon to voice mail - bad password

> I have one SIP extension that can't logon to voicemail. The log file
says
>
>     --  Incorrect password '3213' for user '4035'
(context=other)
>
> even though the context in voicemail.cnf says
>
>     4035 => 3213,Bill Smith
>
> Thanks!
>
>
> Paul Mahler
> mail:pmahler@signate.com
> phone: 650.207.9855
> fax: 877.408.0105
>
>

"Paul Mahler" <pmahler@signate.com> wrote:
>I have one SIP extension that can't logon to voicemail. The log file
says
> 
>    --  Incorrect password '3213' for user '4035'
(context=other)
> 
>even though the context in voicemail.cnf says
> 
>    4035 => 3213,Bill Smith
Did you solve this yet?  Maybe you have a non-ASCII character in the
file.  Try deleting the line and retyping it.  Or cut and paste a
working entry and modify it.

Doug
-- 
Doug Meredith (doug.meredith@systemguard.com)
SystemGuard - Oracle remote support
877-974-8273 (87-SYSGUARD)
506-854-7997
www.systemguard.com