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mattf

2004-Jan-09 22:57 UTC

[Asterisk-Users] Chagres Technologies, Inc

As I've said several times on this list[insert usual apology here], I still
haven't received the last 20  of 100 phones I ordered over 2 months ago. If
you get a hold of them please let me know

MATT---


-----Original Message-----
From: mikeu [mailto:mikeu@execpc.com]
Sent: Saturday, January 10, 2004 12:41 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Chagres Technologies, Inc



Anyone else having problems getting product from Chagres?  They took my
payment almost two months ago and I still have not seen hardware.  They have
been horribly unresponsive to my e-mails.

_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
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Olle E. Johansson

2004-Jan-10 02:22 UTC

head link

[Asterisk-Users] Chagres Technologies, Inc

Mail John Brown at Chagres. john@chagres.net

He usually responds quickly and I get information about where my products are.
Yes, I also have rest orders, but I have acceptable responses on why and when
they are expected to arrive in this snowy winterland...

/O

mikeu

2004-Jan-10 11:08 UTC

head link

[Asterisk-Users] Chagres Technologies, Inc

My experience has been one of unresponsiveness to my e-mails.  I have
ordered and received devices from other providers in the time I have been
waiting for Chagres.  As of now, based on my experiences and those of others
that I have heard from I would highly recommend avoiding Chagres and Mr.
Brown.  All I want now is a refund.

Mike


-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Olle E.
Johansson
Sent: Saturday, January 10, 2004 3:22 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Chagres Technologies, Inc

Mail John Brown at Chagres. john@chagres.net

He usually responds quickly and I get information about where my products
are.
Yes, I also have rest orders, but I have acceptable responses on why and
when
they are expected to arrive in this snowy winterland...

/O

_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

John Brown (CV)

2004-Jan-10 12:56 UTC

head link

[Asterisk-Users] Chagres Technologies, Inc

Hi List,

Matt hasn't contacted us directly about this.  I've
responded to his previous statement that he hasn't 
recevied the last 20 units, and never heard back from
him.

Matt, again, if this is an issue please do contact us.
Our CDR and SMTP logs show no such attempt.

Our inventory records show 100 Grandstream Serial Numbers
have been shipped to you, along with tracking numbers.

+1 505 830 1200   Office Number, Auto Attendent answers 
                  Pressing 0 takes you to a operator
                  M-F 9-5 MDT (GMT-7)

orders at chagres dot net  gets email into the order admin
                           which replies within 1 biz day
                           and you should get a auto reply.

our email system now auto replys to help verify that your
email did reach us.  If you don't get an auto reply to 
the sales or order  role accounts then our SMTP box didn't
get your email.



On Sat, Jan 10, 2004 at 12:57:43AM -0500, mattf wrote:
> As I've said several times on this list[insert usual apology here], I
still
> haven't received the last 20  of 100 phones I ordered over 2 months
ago. If
> you get a hold of them please let me know
> 
> MATT---
> 
> 
> -----Original Message-----
> From: mikeu [mailto:mikeu@execpc.com]
> Sent: Saturday, January 10, 2004 12:41 AM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Chagres Technologies, Inc
> 
> 
> 
> Anyone else having problems getting product from Chagres?  They took my
> payment almost two months ago and I still have not seen hardware.  They
have
> been horribly unresponsive to my e-mails.
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

Sean Cheesman

2004-Jan-10 13:41 UTC

head link

[Asterisk-Users] Chagres Technologies, Inc

just drop it!  it is for them to iron out!  and for the record, I received my
order within a week of placing the order.....

	-----Original Message----- 
	From: admin [mailto:stotaro@seepu.com] 
	Sent: Sat 1/10/2004 3:23 PM 
	To: asterisk-users@lists.digium.com 
	Cc: 
	Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	
	

	Sorry, but how can you ID his inbound packets?
	
	
	----- Original Message -----
	From: "admin" <stotaro@seepu.com>
	To: <asterisk-users@lists.digium.com>
	Sent: Saturday, January 10, 2004 3:17 PM
	Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	
	
	> Just refund the guy his money...
	> ----- Original Message -----
	> From: " John Brown (CV)" <jmbrown@chagresventures.com>
	> To: <asterisk-users@lists.digium.com>
	> Sent: Saturday, January 10, 2004 2:46 PM
	> Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	>
	>
	> > For the list,
	> >
	> > Mike received a partial order shipped 15-Dec, SN ending 4CD8.
	> >
	> > Mike received email replies on 3-Dec  and 17-Dec advising him
	> > on his order.
	> >
	> > Mike ack'd those emails.
	> >
	> > This is the first time we have heard anything (phone calls or email)
	> > from Mike since 17-Dec.  Our CDR and SMTP logs show no inbound
packets
	> > or calls.
	> >
	> > Mike has been sent a private email and has been advised that
	> > we will be issuing him a refund on product not received.
	> >
	> > I can only say that there is a human that answers the phones
	> > at Chagres M-F 9-5 MDT (GMT-7).
	> >
	> > I think I'll change the Auto-Attendent so that it says
	> > "For a Human press 0", instead of "To reach an
operator
	> > press 0".  Most people don't seem to press 0....
	> >
	> > for order status:  orders AT chagres dot net,
	> >
	> > or call  +1 505 830 1200 and please do leave good
	> > information (name, phone number, what you ordered)
	> > we don't always receive enough info to respond back
	> > (missing phone numbers or complete names are common)
	> >
	> > If you have any issue you can call my direct number at
	> > +1 505 998 0567.  Thats my desk, ring it.
	> >
	> > cheers,
	> >
	> > john
	> >
	> > On Sat, Jan 10, 2004 at 12:08:14PM -0600, mikeu wrote:
	> > > My experience has been one of unresponsiveness to my e-mails.  I
have
	> > > ordered and received devices from other providers in the time I
have
	> been
	> > > waiting for Chagres.  As of now, based on my experiences and
those of
	> others
	> > > that I have heard from I would highly recommend avoiding Chagres
and
	Mr.
	> > > Brown.  All I want now is a refund.
	> > >
	> > > Mike
	> > >
	> > >
	> > > -----Original Message-----
	> > > From: asterisk-users-admin@lists.digium.com
	> > > [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Olle
E.
	> > > Johansson
	> > > Sent: Saturday, January 10, 2004 3:22 AM
	> > > To: asterisk-users@lists.digium.com
	> > > Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	> > >
	> > > Mail John Brown at Chagres. john@chagres.net
	> > >
	> > > He usually responds quickly and I get information about where my
	> products
	> > > are.
	> > > Yes, I also have rest orders, but I have acceptable responses on
why
	and
	> > > when
	> > > they are expected to arrive in this snowy winterland...
	> > >
	> > > /O
	> > >
	> > > _______________________________________________
	> > > Asterisk-Users mailing list
	> > > Asterisk-Users@lists.digium.com
	> > > http://lists.digium.com/mailman/listinfo/asterisk-users
	> > > To UNSUBSCRIBE or update options visit:
	> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
	> > >
	> > > _______________________________________________
	> > > Asterisk-Users mailing list
	> > > Asterisk-Users@lists.digium.com
	> > > http://lists.digium.com/mailman/listinfo/asterisk-users
	> > > To UNSUBSCRIBE or update options visit:
	> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
	> > _______________________________________________
	> > Asterisk-Users mailing list
	> > Asterisk-Users@lists.digium.com
	> > http://lists.digium.com/mailman/listinfo/asterisk-users
	> > To UNSUBSCRIBE or update options visit:
	> >    http://lists.digium.com/mailman/listinfo/asterisk-users
	> >
	>
	> _______________________________________________
	> Asterisk-Users mailing list
	> Asterisk-Users@lists.digium.com
	> http://lists.digium.com/mailman/listinfo/asterisk-users
	> To UNSUBSCRIBE or update options visit:
	>    http://lists.digium.com/mailman/listinfo/asterisk-users
	>
	
	_______________________________________________
	Asterisk-Users mailing list
	Asterisk-Users@lists.digium.com
	http://lists.digium.com/mailman/listinfo/asterisk-users
	To UNSUBSCRIBE or update options visit:
	   http://lists.digium.com/mailman/listinfo/asterisk-users
	

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mattf

2004-Jan-10 20:05 UTC

head link

[Asterisk-Users] Chagres Technologies, Inc

Hello,

I have the shipping numbers for the first 2 shipments of 40 phones but I do
not for the last 20 can you please send that to me as well as the serial
numbers of all 100 phones. and I have tried calling you, the week before
Christmas. I left a message and received no call back.

MATT---


-----Original Message-----
From: John Brown (CV) [mailto:jmbrown@chagresventures.com]
Sent: Saturday, January 10, 2004 2:57 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Chagres Technologies, Inc


Hi List,

Matt hasn't contacted us directly about this.  I've
responded to his previous statement that he hasn't 
recevied the last 20 units, and never heard back from
him.

Matt, again, if this is an issue please do contact us.
Our CDR and SMTP logs show no such attempt.

Our inventory records show 100 Grandstream Serial Numbers
have been shipped to you, along with tracking numbers.

+1 505 830 1200   Office Number, Auto Attendent answers 
                  Pressing 0 takes you to a operator
                  M-F 9-5 MDT (GMT-7)

orders at chagres dot net  gets email into the order admin
                           which replies within 1 biz day
                           and you should get a auto reply.

our email system now auto replys to help verify that your
email did reach us.  If you don't get an auto reply to 
the sales or order  role accounts then our SMTP box didn't
get your email.



On Sat, Jan 10, 2004 at 12:57:43AM -0500, mattf wrote:
> As I've said several times on this list[insert usual apology here], I
still> haven't received the last 20  of 100 phones I ordered over 2 months
ago.
If> you get a hold of them please let me know
> 
> MATT---
> 
> 
> -----Original Message-----
> From: mikeu [mailto:mikeu@execpc.com]
> Sent: Saturday, January 10, 2004 12:41 AM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Chagres Technologies, Inc
> 
> 
> 
> Anyone else having problems getting product from Chagres?  They took my
> payment almost two months ago and I still have not seen hardware.  They
have> been horribly unresponsive to my e-mails.
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Sean Cheesman

2004-Jan-10 20:22 UTC

head link

[Asterisk-Users] Chagres Technologies, Inc

time to take this off-list.....

-----Original Message-----
From: mattf [mailto:mattf@vicimarketing.com] 
Sent: Saturday, January 10, 2004 10:05 PM
To: 'asterisk-users@lists.digium.com'
Subject: RE: [Asterisk-Users] Chagres Technologies, Inc


Hello,

I have the shipping numbers for the first 2 shipments of 40 phones but I
do not for the last 20 can you please send that to me as well as the
serial numbers of all 100 phones. and I have tried calling you, the week
before Christmas. I left a message and received no call back.

MATT---


-----Original Message-----
From: John Brown (CV) [mailto:jmbrown@chagresventures.com]
Sent: Saturday, January 10, 2004 2:57 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Chagres Technologies, Inc


Hi List,

Matt hasn't contacted us directly about this.  I've
responded to his previous statement that he hasn't 
recevied the last 20 units, and never heard back from
him.

Matt, again, if this is an issue please do contact us.
Our CDR and SMTP logs show no such attempt.

Our inventory records show 100 Grandstream Serial Numbers
have been shipped to you, along with tracking numbers.

+1 505 830 1200   Office Number, Auto Attendent answers 
                  Pressing 0 takes you to a operator
                  M-F 9-5 MDT (GMT-7)

orders at chagres dot net  gets email into the order admin
                           which replies within 1 biz day
                           and you should get a auto reply.

our email system now auto replys to help verify that your
email did reach us.  If you don't get an auto reply to 
the sales or order  role accounts then our SMTP box didn't
get your email.



On Sat, Jan 10, 2004 at 12:57:43AM -0500, mattf wrote:
> As I've said several times on this list[insert usual apology here], I
still> haven't received the last 20  of 100 phones I ordered over 2 months 
> ago.
If> you get a hold of them please let me know
> 
> MATT---
> 
> 
> -----Original Message-----
> From: mikeu [mailto:mikeu@execpc.com]
> Sent: Saturday, January 10, 2004 12:41 AM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Chagres Technologies, Inc
> 
> 
> 
> Anyone else having problems getting product from Chagres?  They took 
> my payment almost two months ago and I still have not seen hardware.  
> They
have> been horribly unresponsive to my e-mails.
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com 
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com 
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Steve

2004-Jan-11 17:28 UTC

head link

[Asterisk-Users] Chagres Technologies, Inc

On Saturday 10 January 2004 10:22 pm, Sean Cheesman
wrote:> time to take this off-list.....
Pleeze!

-- 
Steve

__________________________________________________
You actually need to constantly be alert 
 and willing to handle things, or life 
   will find a way to get you good!

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