As I've said several times on this list[insert usual apology here], I still haven't received the last 20 of 100 phones I ordered over 2 months ago. If you get a hold of them please let me know MATT--- -----Original Message----- From: mikeu [mailto:mikeu@execpc.com] Sent: Saturday, January 10, 2004 12:41 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Chagres Technologies, Inc Anyone else having problems getting product from Chagres? They took my payment almost two months ago and I still have not seen hardware. They have been horribly unresponsive to my e-mails. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Mail John Brown at Chagres. john@chagres.net He usually responds quickly and I get information about where my products are. Yes, I also have rest orders, but I have acceptable responses on why and when they are expected to arrive in this snowy winterland... /O
My experience has been one of unresponsiveness to my e-mails. I have ordered and received devices from other providers in the time I have been waiting for Chagres. As of now, based on my experiences and those of others that I have heard from I would highly recommend avoiding Chagres and Mr. Brown. All I want now is a refund. Mike -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Olle E. Johansson Sent: Saturday, January 10, 2004 3:22 AM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Chagres Technologies, Inc Mail John Brown at Chagres. john@chagres.net He usually responds quickly and I get information about where my products are. Yes, I also have rest orders, but I have acceptable responses on why and when they are expected to arrive in this snowy winterland... /O _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Hi List, Matt hasn't contacted us directly about this. I've responded to his previous statement that he hasn't recevied the last 20 units, and never heard back from him. Matt, again, if this is an issue please do contact us. Our CDR and SMTP logs show no such attempt. Our inventory records show 100 Grandstream Serial Numbers have been shipped to you, along with tracking numbers. +1 505 830 1200 Office Number, Auto Attendent answers Pressing 0 takes you to a operator M-F 9-5 MDT (GMT-7) orders at chagres dot net gets email into the order admin which replies within 1 biz day and you should get a auto reply. our email system now auto replys to help verify that your email did reach us. If you don't get an auto reply to the sales or order role accounts then our SMTP box didn't get your email. On Sat, Jan 10, 2004 at 12:57:43AM -0500, mattf wrote:> As I've said several times on this list[insert usual apology here], I still > haven't received the last 20 of 100 phones I ordered over 2 months ago. If > you get a hold of them please let me know > > MATT--- > > > -----Original Message----- > From: mikeu [mailto:mikeu@execpc.com] > Sent: Saturday, January 10, 2004 12:41 AM > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] Chagres Technologies, Inc > > > > Anyone else having problems getting product from Chagres? They took my > payment almost two months ago and I still have not seen hardware. They have > been horribly unresponsive to my e-mails. > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
just drop it! it is for them to iron out! and for the record, I received my order within a week of placing the order..... -----Original Message----- From: admin [mailto:stotaro@seepu.com] Sent: Sat 1/10/2004 3:23 PM To: asterisk-users@lists.digium.com Cc: Subject: Re: [Asterisk-Users] Chagres Technologies, Inc Sorry, but how can you ID his inbound packets? ----- Original Message ----- From: "admin" <stotaro@seepu.com> To: <asterisk-users@lists.digium.com> Sent: Saturday, January 10, 2004 3:17 PM Subject: Re: [Asterisk-Users] Chagres Technologies, Inc > Just refund the guy his money... > ----- Original Message ----- > From: " John Brown (CV)" <jmbrown@chagresventures.com> > To: <asterisk-users@lists.digium.com> > Sent: Saturday, January 10, 2004 2:46 PM > Subject: Re: [Asterisk-Users] Chagres Technologies, Inc > > > > For the list, > > > > Mike received a partial order shipped 15-Dec, SN ending 4CD8. > > > > Mike received email replies on 3-Dec and 17-Dec advising him > > on his order. > > > > Mike ack'd those emails. > > > > This is the first time we have heard anything (phone calls or email) > > from Mike since 17-Dec. Our CDR and SMTP logs show no inbound packets > > or calls. > > > > Mike has been sent a private email and has been advised that > > we will be issuing him a refund on product not received. > > > > I can only say that there is a human that answers the phones > > at Chagres M-F 9-5 MDT (GMT-7). > > > > I think I'll change the Auto-Attendent so that it says > > "For a Human press 0", instead of "To reach an operator > > press 0". Most people don't seem to press 0.... > > > > for order status: orders AT chagres dot net, > > > > or call +1 505 830 1200 and please do leave good > > information (name, phone number, what you ordered) > > we don't always receive enough info to respond back > > (missing phone numbers or complete names are common) > > > > If you have any issue you can call my direct number at > > +1 505 998 0567. Thats my desk, ring it. > > > > cheers, > > > > john > > > > On Sat, Jan 10, 2004 at 12:08:14PM -0600, mikeu wrote: > > > My experience has been one of unresponsiveness to my e-mails. I have > > > ordered and received devices from other providers in the time I have > been > > > waiting for Chagres. As of now, based on my experiences and those of > others > > > that I have heard from I would highly recommend avoiding Chagres and Mr. > > > Brown. All I want now is a refund. > > > > > > Mike > > > > > > > > > -----Original Message----- > > > From: asterisk-users-admin@lists.digium.com > > > [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Olle E. > > > Johansson > > > Sent: Saturday, January 10, 2004 3:22 AM > > > To: asterisk-users@lists.digium.com > > > Subject: Re: [Asterisk-Users] Chagres Technologies, Inc > > > > > > Mail John Brown at Chagres. john@chagres.net > > > > > > He usually responds quickly and I get information about where my > products > > > are. > > > Yes, I also have rest orders, but I have acceptable responses on why and > > > when > > > they are expected to arrive in this snowy winterland... > > > > > > /O > > > > > > _______________________________________________ > > > Asterisk-Users mailing list > > > Asterisk-Users@lists.digium.com > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > To UNSUBSCRIBE or update options visit: > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > _______________________________________________ > > > Asterisk-Users mailing list > > > Asterisk-Users@lists.digium.com > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > To UNSUBSCRIBE or update options visit: > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ > > Asterisk-Users mailing list > > Asterisk-Users@lists.digium.com > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/ms-tnef Size: 8554 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20040110/26d1bf54/attachment.bin
Hello, I have the shipping numbers for the first 2 shipments of 40 phones but I do not for the last 20 can you please send that to me as well as the serial numbers of all 100 phones. and I have tried calling you, the week before Christmas. I left a message and received no call back. MATT--- -----Original Message----- From: John Brown (CV) [mailto:jmbrown@chagresventures.com] Sent: Saturday, January 10, 2004 2:57 PM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Chagres Technologies, Inc Hi List, Matt hasn't contacted us directly about this. I've responded to his previous statement that he hasn't recevied the last 20 units, and never heard back from him. Matt, again, if this is an issue please do contact us. Our CDR and SMTP logs show no such attempt. Our inventory records show 100 Grandstream Serial Numbers have been shipped to you, along with tracking numbers. +1 505 830 1200 Office Number, Auto Attendent answers Pressing 0 takes you to a operator M-F 9-5 MDT (GMT-7) orders at chagres dot net gets email into the order admin which replies within 1 biz day and you should get a auto reply. our email system now auto replys to help verify that your email did reach us. If you don't get an auto reply to the sales or order role accounts then our SMTP box didn't get your email. On Sat, Jan 10, 2004 at 12:57:43AM -0500, mattf wrote:> As I've said several times on this list[insert usual apology here], Istill> haven't received the last 20 of 100 phones I ordered over 2 months ago.If> you get a hold of them please let me know > > MATT--- > > > -----Original Message----- > From: mikeu [mailto:mikeu@execpc.com] > Sent: Saturday, January 10, 2004 12:41 AM > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] Chagres Technologies, Inc > > > > Anyone else having problems getting product from Chagres? They took my > payment almost two months ago and I still have not seen hardware. Theyhave> been horribly unresponsive to my e-mails. > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users_______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
time to take this off-list..... -----Original Message----- From: mattf [mailto:mattf@vicimarketing.com] Sent: Saturday, January 10, 2004 10:05 PM To: 'asterisk-users@lists.digium.com' Subject: RE: [Asterisk-Users] Chagres Technologies, Inc Hello, I have the shipping numbers for the first 2 shipments of 40 phones but I do not for the last 20 can you please send that to me as well as the serial numbers of all 100 phones. and I have tried calling you, the week before Christmas. I left a message and received no call back. MATT--- -----Original Message----- From: John Brown (CV) [mailto:jmbrown@chagresventures.com] Sent: Saturday, January 10, 2004 2:57 PM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Chagres Technologies, Inc Hi List, Matt hasn't contacted us directly about this. I've responded to his previous statement that he hasn't recevied the last 20 units, and never heard back from him. Matt, again, if this is an issue please do contact us. Our CDR and SMTP logs show no such attempt. Our inventory records show 100 Grandstream Serial Numbers have been shipped to you, along with tracking numbers. +1 505 830 1200 Office Number, Auto Attendent answers Pressing 0 takes you to a operator M-F 9-5 MDT (GMT-7) orders at chagres dot net gets email into the order admin which replies within 1 biz day and you should get a auto reply. our email system now auto replys to help verify that your email did reach us. If you don't get an auto reply to the sales or order role accounts then our SMTP box didn't get your email. On Sat, Jan 10, 2004 at 12:57:43AM -0500, mattf wrote:> As I've said several times on this list[insert usual apology here], Istill> haven't received the last 20 of 100 phones I ordered over 2 months > ago.If> you get a hold of them please let me know > > MATT--- > > > -----Original Message----- > From: mikeu [mailto:mikeu@execpc.com] > Sent: Saturday, January 10, 2004 12:41 AM > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] Chagres Technologies, Inc > > > > Anyone else having problems getting product from Chagres? They took > my payment almost two months ago and I still have not seen hardware. > Theyhave> been horribly unresponsive to my e-mails. > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users_______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
On Saturday 10 January 2004 10:22 pm, Sean Cheesman wrote:> time to take this off-list.....Pleeze! -- Steve __________________________________________________ You actually need to constantly be alert and willing to handle things, or life will find a way to get you good!