Has anyone come up with any ideas on how to place a call on hold and have them use MOH, with out having to park the call? This is using a analog phone. I know you can hit flash or # but that just gives me dial tone. I need to come up with a solution that the user can place the caller on hold, the caller here MOH and the user hang the receiver up. Just as if they hit, the hold button on the phone. This can be done, using ADSI if need be. Thanks for any insight, -gcc
Hi!> I need to come up with a solution that the user can place the caller on > hold, the caller here MOH and the user hang the receiver up. Just as if > they hit, the hold button on the phone. This can be done, using ADSI if > need be.What you are trying to do doesn't seem to make much sense. First of all it sounds like you *really* want to do call parking. Secondly, if you hang up, then what are you going to do with the caller? Why not right away hang up on the caller - or do you want to collect phone fees from him while having him listen to MOH indefinitely? :-> Here's one way to do it: Create an extension that looks like exten => 333,1,Answer exten => 333,2,MusicOnHold(default) and then use # to transfer the caller to that extension. Unless you use the manager interface (redirect) or some smart scripting/ dialplan layout you won't be able to get back to that caller though. But you didn't say that you need to do that. ;-> Cheers, Philipp
Ok... Let me give a better example. A caller calls in and a user picks up the phone. Then the user needs to put the caller on hold so he can go check on something. He would like to press the hold button on the phone and hang the receiver up. He can do this, but the caller never hears MOH. The user does what he needs to do and comes back and picks up the receiver and press hold to release the caller from hold. I would like this functionality - but for the caller to hear MOH. You mentioned I could do some redirects via the manager interface to get the call back if I just put in out in an extension playing MOH. -gcc -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Philipp von Klitzing Posted At: Thursday, December 18, 2003 6:44 AM Posted To: Asterisk User Group Conversation: [Asterisk-Users] Any Ideas Subject: Re: [Asterisk-Users] Any Ideas Hi!> I need to come up with a solution that the user can place the caller > on hold, the caller here MOH and the user hang the receiver up. Just > as if they hit, the hold button on the phone. This can be done, using> ADSI if need be.What you are trying to do doesn't seem to make much sense. First of all it sounds like you *really* want to do call parking. Secondly, if you hang up, then what are you going to do with the caller? Why not right away hang up on the caller - or do you want to collect phone fees from him while having him listen to MOH indefinitely? :-> Here's one way to do it: Create an extension that looks like exten => 333,1,Answer exten => 333,2,MusicOnHold(default) and then use # to transfer the caller to that extension. Unless you use the manager interface (redirect) or some smart scripting/ dialplan layout you won't be able to get back to that caller though. But you didn't say that you need to do that. ;-> Cheers, Philipp _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com lists.digium.com/mailman/listinfo/asterisk-users