asterisk users - Sep 2003 - * website needs a place for

Hello!

This should be a list to come find support and not get jumped on!  The * 
website should instruct where to find information better.  Often times the 
first response to trying to learn something is to ASK a question.  I too, 
first found the archive list tonight.  I've been on this list reading since 
February. Better documentation is the key and since this is a product being 
developed daily keeping up with the documentation is difficult.  It's the 
new people coming in which keep this idea alive as we, who have been around 
tell them.  What do people see when they read list mail?  I see PJ trying 
to help and John B. who BTW, is also a VOIP reseller, jumping on people who 
are not changing subject lines.

Education and documentation is key to making a product succeed.  Possibly a 
* web page re-design would better educate new people coming into this list 
so they conform to the lists standards.

Also a reminder to those who know far more than I, You too started 
someplace and someone answered your questions and you learned.

Please, lets be considerate of others.

Possibly an automated daily message could be sent to the list reminding 
people to change the subject line or provide a link to the archives...

Helping people succeed with * helps everyone who has an interest.

Bill Flood

> This should be a list to come find support and not get jumped on!  The * 
> website should instruct where to find information better...
I totally agree. Let's patch up a list of things poorly documented, and
start there. Just append your comments to my list:

- chan_h323 is not documented at all. It has been said that it's able to
  run as a gatekeeper, but not how etc etc.
- AGI is sparsely documented. An explaination of what actually happens
  in FAQ or perhaps a HOWTO will let people into the game a lot faster,
  and people won't have to ask so many (silly?) questions on the list or
  IRC channel.


...and probably a lot more....

Your statement:
''Also a reminder to those who know far more than I, You too started 
someplace and someone answered your questions and you learned''.

Very well said. 
Almost always, bad and irritable manners are symptoms of deep trauma in
one's life.
A little tolerance goes a long way.
Cheers,
Abdul



-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Bill Flood
Sent: 19 September 2003 05:59
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] * website needs a place for


Hello!

This should be a list to come find support and not get jumped on!  The *

website should instruct where to find information better.  Often times
the 
first response to trying to learn something is to ASK a question.  I
too, 
first found the archive list tonight.  I've been on this list reading
since 
February. Better documentation is the key and since this is a product
being 
developed daily keeping up with the documentation is difficult.  It's
the 
new people coming in which keep this idea alive as we, who have been
around 
tell them.  What do people see when they read list mail?  I see PJ
trying 
to help and John B. who BTW, is also a VOIP reseller, jumping on people
who 
are not changing subject lines.

Education and documentation is key to making a product succeed.
Possibly a 
* web page re-design would better educate new people coming into this
list 
so they conform to the lists standards.

Also a reminder to those who know far more than I, You too started 
someplace and someone answered your questions and you learned.

Please, lets be considerate of others.

Possibly an automated daily message could be sent to the list reminding 
people to change the subject line or provide a link to the archives...

Helping people succeed with * helps everyone who has an interest.

Bill Flood

_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users