Or is this how it's supposed to work. I have an * with an FXO port I have the Directory application playing a intro prompt. If someone calls in the FXO port, listens to the prompt that the Directory app is playing, then hangs up. The FXO port doesn't hang up until the prompt is finished. This leave the FXO port in use and unavailable for inbound or outbound calls until the prompt is finished. Does the Directory app have the ability to detect when the caller hangs up and then quits the prompt early? If this is a bug, I'll submit it to the bug list. If not, I'll submit it as a request. Thanks Lee Goodman