dovecot - Sep 2008 - Quota exceeded message

I just realized that "quota" word probably doesn't mean much to
many
non-native english speakers. Do even non-technical native speakers  
understand what "Quota exceeded" really means?

It's sent by quota plugin, currently in two different situations:

1) To the user doing the operation via IMAP COPY/APPEND.
2) More importantly: If deliver rejects the mail, it's sent to the  
sender.

Here are some ideas for improvements:

"Mail storage disk quota exceeded"
"User's mail storage disk quota exceeded"
"Quota exceeded - not enough disk storage capasity for the user"

Any better ideas? I think it should mention "quota" word in any case  
so that people who understand it would know immediately what the error  
message is about.

The current code doesn't allow cleanly using separate messages for 1)  
and 2), so I'd prefer to use the same one. But if you've a great  
suggestion for them separately I could do it.

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On 9/26/2008, Timo Sirainen (tss at iki.fi) wrote:
> "Quota exceeded - not enough disk storage capasity for the user"
I like this one best, but 'capasity' should be 'capacity'.

-- 

Best regards,

Charles

On 09/26/2008 09:11 AM Timo Sirainen wrote:
> I just realized that "quota" word probably doesn't mean much
to many
> non-native english speakers. Do even non-technical native speakers 
> understand what "Quota exceeded" really means?
Many do not understand, based on the support calls I receive asking what 
these types of messages mean.
> 
> It's sent by quota plugin, currently in two different situations:
> 
> 1) To the user doing the operation via IMAP COPY/APPEND.
> 2) More importantly: If deliver rejects the mail, it's sent to the
sender.
> 
> Here are some ideas for improvements:
> 
> "Mail storage disk quota exceeded"
> "User's mail storage disk quota exceeded"
> "Quota exceeded - not enough disk storage capasity for the user"
> 
> Any better ideas? I think it should mention "quota" word in any
case so
> that people who understand it would know immediately what the error 
> message is about.
> 
"mailbox is full" seems to be the phrase that people understand best -
it's the phrase they use when their physical mail box (postal box) is 
full. So maybe:

"Mailbox for $user is full - quota exceeded" or

"Mail storage for $user is full - quota exceeded"

I don't know if "full" translates well into other languages.
Unlike you
and so many others on this list, I only speak one language.

Ron

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On Fri, 26 Sep 2008, Ron Wilhoite wrote:
> "Mailbox for $user is full - quota exceeded" or
>
> "Mail storage for $user is full - quota exceeded"
I like this one, too. The "quota exceeded" should remain there for the
techies (and support:).

It translates very well into German :-)

Bye,

- -- 
Steffen Kaiser
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Le 26 sept. 08 ? 15:46, Ron Wilhoite a ?crit :
>
> "Mailbox for $user is full - quota exceeded" or
>
> "Mail storage for $user is full - quota exceeded"
>
$user is not desirable for us, we may have forward/redirect/rewrite  
from an addresse to another and it is not desirable to show the actual  
name up

On the other side I would add "mail not delivered" in the message to  
inform the sender that he must send the mail again and/or contact the  
recipient using another way

To solve translation issues, the best seem to have an option in config  
file for such messages ;)