Tech Support
2017-Feb-18 16:35 UTC
[asterisk-users] Voicemail notification by email is missing CallerID info
All;
I am running Asterisk 11.6-cert16 and I have voicemail setup so
voicemail messages are sent as email attachments. That works fine. However,
the body of the email contains the CallerID(name), but is missing the
CallerID(num). For example, the email body looks like this:
Just wanted to let you know you were just left a 0:21 long message
(number 13) in mailbox 101 from WIRELESS CALLER, on Friday, February 17,
2017 at 04:48:38 PM so you might want to check it when you get a chance.
Thanks!
Checking the CDR's shows that both the name and number were recorded by
Asterisk. Am I missing something obvious? Is it a simple config option in
voicemail.conf? Any insight at all would be greatly appreciated.
Thanks;
John V.
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Jonathan H
2017-Feb-18 16:50 UTC
[asterisk-users] Voicemail notification by email is missing CallerID info
This is what comes with voicemail.conf.sample - works for me!
; Change the from, body and/or subject, variables:
; VM_NAME, VM_DUR, VM_MSGNUM, VM_MAILBOX, VM_CALLERID, VM_CIDNUM,
; VM_CIDNAME, VM_DATE
; Additionally, on forwarded messages, you have the variables:
; ORIG_VM_CALLERID, ORIG_VM_CIDNUM, ORIG_VM_CIDNAME, ORIG_VM_DATE
; You can select between two variables by using dialplan functions, e.g.
; ${IF(${ISNULL(${ORIG_VM_DATE})}?${VM_DATE}:${ORIG_VM_DATE})}
;
; Note: The emailbody config row can only be up to 512 characters due to a
; limitation in the Asterisk configuration subsystem.
;emailsubject=[PBX]: New message ${VM_MSGNUM} in mailbox ${VM_MAILBOX}
; The following definition is very close to the default, but the default
shows
; just the CIDNAME, if it is not null, otherwise just the CIDNUM, or "an
unknown
; caller", if they are both null.
;emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just
left a ${VM_DUR} long message (number ${VM_MSGNUM})\nin mailbox
${VM_MAILBOX} from ${VM_CALLERID}, on ${VM_DATE}, so you might\nwant to
check it when you get a chance. Thanks!\n\n\t\t\t\t--Asterisk\n
;
; Note: ${IF()} strips spacing at the beginning and end of its true and
false
; values, so a newline cannot be placed at either location. The word
'so'
is
; therefore duplicated, in order for the newline to be interpreted
correctly.
;emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just
${IF($["${VM_CIDNUM}" =
"${ORIG_VM_CIDNUM}"]?left:forwarded)} a ${VM_DUR}
long message (number ${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from
${VM_CALLERID}, on ${VM_DATE},\n${IF($["${VM_CIDNUM}"
"${ORIG_VM_CIDNUM}"]?so:(originally sent by ${ORIG_VM_CALLERID} on
${ORIG_VM_DATE})\nso)} you might want to check it when you get a chance.
Thanks!\n\n\t\t\t\t--Asterisk\n
On 18 February 2017 at 16:35, Tech Support <asterisk at voipbusiness.us>
wrote:> All;
>
> I am running Asterisk 11.6-cert16 and I have voicemail setup so
> voicemail messages are sent as email attachments. That works fine.
However,> the body of the email contains the CallerID(name), but is missing the
> CallerID(num). For example, the email body looks like this:
>
>
>
> Just wanted to let you know you were just left a 0:21 long message
> (number 13) in mailbox 101 from WIRELESS CALLER, on Friday, February 17,
> 2017 at 04:48:38 PM so you might want to check it when you get a chance.
> Thanks!
>
>
>
> Checking the CDR?s shows that both the name and number were recorded by
> Asterisk. Am I missing something obvious? Is it a simple config option in
> voicemail.conf? Any insight at all would be greatly appreciated.
>
> Thanks;
>
> John V.
>
>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at:
> https://community.asterisk.org/
>
> New to Asterisk? Start here:
> https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
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Tech Support
2017-Feb-18 17:24 UTC
[asterisk-users] Voicemail notification by email is missing CallerID info
I?ll go through it and see what I missed. I can't thank you enough!
John
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of Jonathan H
Sent: Saturday, February 18, 2017 11:50 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Voicemail notification by email is missing
CallerID info
This is what comes with voicemail.conf.sample - works for me!
; Change the from, body and/or subject, variables:
; VM_NAME, VM_DUR, VM_MSGNUM, VM_MAILBOX, VM_CALLERID, VM_CIDNUM,
; VM_CIDNAME, VM_DATE
; Additionally, on forwarded messages, you have the variables:
; ORIG_VM_CALLERID, ORIG_VM_CIDNUM, ORIG_VM_CIDNAME, ORIG_VM_DATE
; You can select between two variables by using dialplan functions, e.g.
; ${IF(${ISNULL(${ORIG_VM_DATE})}?${VM_DATE}:${ORIG_VM_DATE})}
;
; Note: The emailbody config row can only be up to 512 characters due to a
; limitation in the Asterisk configuration subsystem.
;emailsubject=[PBX]: New message ${VM_MSGNUM} in mailbox ${VM_MAILBOX}
; The following definition is very close to the default, but the default shows
; just the CIDNAME, if it is not null, otherwise just the CIDNUM, or "an
unknown
; caller", if they are both null.
;emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just left
a ${VM_DUR} long message (number ${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from
${VM_CALLERID}, on ${VM_DATE}, so you might\nwant to check it when you get a
chance. Thanks!\n\n\t\t\t\t--Asterisk\n
;
; Note: ${IF()} strips spacing at the beginning and end of its true and false
; values, so a newline cannot be placed at either location. The word
'so' is
; therefore duplicated, in order for the newline to be interpreted correctly.
;emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just
${IF($["${VM_CIDNUM}" =
"${ORIG_VM_CIDNUM}"]?left:forwarded)} a ${VM_DUR} long message (number
${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from ${VM_CALLERID}, on
${VM_DATE},\n${IF($["${VM_CIDNUM}" =
"${ORIG_VM_CIDNUM}"]?so:(originally sent by ${ORIG_VM_CALLERID} on
${ORIG_VM_DATE})\nso)} you might want to check it when you get a chance.
Thanks!\n\n\t\t\t\t--Asterisk\n
On 18 February 2017 at 16:35, Tech Support <asterisk at voipbusiness.us>
wrote:> All;
>
> I am running Asterisk 11.6-cert16 and I have voicemail setup so
> voicemail messages are sent as email attachments. That works fine. However,
> the body of the email contains the CallerID(name), but is missing the
> CallerID(num). For example, the email body looks like this:
>
>
>
> Just wanted to let you know you were just left a 0:21 long message
> (number 13) in mailbox 101 from WIRELESS CALLER, on Friday, February 17,
> 2017 at 04:48:38 PM so you might want to check it when you get a chance.
> Thanks!
>
>
>
> Checking the CDR?s shows that both the name and number were recorded by
> Asterisk. Am I missing something obvious? Is it a simple config option in
> voicemail.conf? Any insight at all would be greatly appreciated.
>
> Thanks;
>
> John V.
>
>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at:
> https://community.asterisk.org/
>
> New to Asterisk? Start here:
> https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
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