asterisk users - Dec 2015 - Asterisk CLI and database problem

Hello,

I have a problem related to the Asterisk CLI, when I enter "asterisk
-rv", it cannot display the Asterisk CLI and instaed, I have this message
"Unable to connect to remote asterisk (does /var/run/asterisk.ctl
exist?)."

When I check with "locate asterisk.ctl", it is indeed in the repertory
"/var/run/".

So after searching I have found we can enter "ps -A | grep asterisk"
in order to find an asterisk "ghost" running and then kill it, and I
have found:

1474 ?        00:00:14 asterisk
1615 pts/3    00:00:13 asterisk
31411 ?        00:00:00 safe_asterisk
31414 ?        01:08:53 asterisk

I don't know if it's the case and which one of these I should kill?

Furthermore, I can access to the CLI with "asterisk -cv" but I often
got the following warning : "db.c:288 db_execute_sql: Error executing SQL
(COMMIT): database is locked".
Otherwise, is there another way to fix my problem?

Thank you in advance!

_________________________________________________________________________________________________________________________

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On Tue, Dec 22, 2015 at 3:48 AM, <pierre.guyard at orange.com> wrote:
> Hello,
>
> I have a problem related to the Asterisk CLI, when I enter "asterisk
-rv",
> it cannot display the Asterisk CLI and instaed, I have this message
"Unable
> to connect to remote asterisk (does /var/run/asterisk.ctl exist?)."
>
> When I check with "locate asterisk.ctl", it is indeed in the
repertory
> "/var/run/".
>
> So after searching I have found we can enter "ps -A | grep
asterisk" in
> order to find an asterisk "ghost" running and then kill it, and I
have
> found:
>
>
>
> 1474 ?        00:00:14 asterisk
> 1615 pts/3    00:00:13 asterisk
> 31411 ?        00:00:00 safe_asterisk
> 31414 ?        01:08:53 asterisk
>
>
>
> I don't know if it's the case and which one of these I should kill?
>
>
>
> Furthermore, I can access to the CLI with ?asterisk ?cv? but I often got
> the following warning : ?db.c:288 db_execute_sql: Error executing SQL
> (COMMIT): database is locked?.
>
> Otherwise, is there another way to fix my problem?
>
> Thank you in advance!
>
I would suspect that you have installed Asterisk in such a fashion that a
particular user or user with certain permissions is required to access the
/var/run directory, as well as other directories Asterisk uses (such as
where it stores the AstDB).

You are then probably running the safe_asterisk script under a user without
sufficient permissions, and/or running/invoking the Asterisk CLI (via
"asterisk -rv") as a user with insufficient permissions.

I would double check:
(1) What user/groups own the various Asterisk directories (specified in
your asterisk.conf)
(2) What user/group you are running the safe_asterisk script under
(3) What user/group you are running as when you attempt to connect to
Asterisk


-- 
Matthew Jordan
Digium, Inc. | Director of Technology
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: http://digium.com & http://asterisk.org
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Hello,

After I?ve checked, it was in fact my filesystem ?var? full of inodes?

Thank you so much for tying to help me.

Have a nice day,
Regards,

Pierre






De : asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] De la part de Matthew Jordan
Envoy? : mardi 22 d?cembre 2015 23:38
? : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Asterisk CLI and database problem



On Tue, Dec 22, 2015 at 3:48 AM, <pierre.guyard at
orange.com<mailto:pierre.guyard at orange.com>> wrote:
Hello,

I have a problem related to the Asterisk CLI, when I enter "asterisk
-rv", it cannot display the Asterisk CLI and instaed, I have this message
"Unable to connect to remote asterisk (does /var/run/asterisk.ctl
exist?)."

When I check with "locate asterisk.ctl", it is indeed in the repertory
"/var/run/".

So after searching I have found we can enter "ps -A | grep asterisk"
in order to find an asterisk "ghost" running and then kill it, and I
have found:

1474 ?        00:00:14 asterisk
1615 pts/3    00:00:13 asterisk
31411 ?        00:00:00 safe_asterisk
31414 ?        01:08:53 asterisk

I don't know if it's the case and which one of these I should kill?

Furthermore, I can access to the CLI with ?asterisk ?cv? but I often got the
following warning : ?db.c:288 db_execute_sql: Error executing SQL (COMMIT):
database is locked?.
Otherwise, is there another way to fix my problem?

Thank you in advance!

I would suspect that you have installed Asterisk in such a fashion that a
particular user or user with certain permissions is required to access the
/var/run directory, as well as other directories Asterisk uses (such as where it
stores the AstDB).
You are then probably running the safe_asterisk script under a user without
sufficient permissions, and/or running/invoking the Asterisk CLI (via
"asterisk -rv") as a user with insufficient permissions.
I would double check:
(1) What user/groups own the various Asterisk directories (specified in your
asterisk.conf)
(2) What user/group you are running the safe_asterisk script under
(3) What user/group you are running as when you attempt to connect to Asterisk

--
Matthew Jordan
Digium, Inc. | Director of Technology
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: http://digium.com & http://asterisk.org

_________________________________________________________________________________________________________________________

Ce message et ses pieces jointes peuvent contenir des informations
confidentielles ou privilegiees et ne doivent donc
pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce
message par erreur, veuillez le signaler
a l'expediteur et le detruire ainsi que les pieces jointes. Les messages
electroniques etant susceptibles d'alteration,
Orange decline toute responsabilite si ce message a ete altere, deforme ou
falsifie. Merci.

This message and its attachments may contain confidential or privileged
information that may be protected by law;
they should not be distributed, used or copied without authorisation.
If you have received this email in error, please notify the sender and delete
this message and its attachments.
As emails may be altered, Orange is not liable for messages that have been
modified, changed or falsified.
Thank you.

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