asterisk users - Apr 2015 - How to Answer QUEUE call through AMI

Hi All,

Anybody know about to using AMI to agent answer call that placed in QUEUE.

Asterisk Version : 1.8.9.1
Queue Name : agent-support
Agent logged in Extension : SIP/8001,SIP/8002 ...
strategy : ringall

1) How to intimate or send information to available agent to inside queue
incoming call ringing.
2) How to agent answer incoming call that placed in queue.
3) AMI for agent Hold/Unhold call.

Thanks.

Rajnikant Vanza
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.digium.com/pipermail/asterisk-users/attachments/20150417/d29f85eb/attachment.html>