Nut upsuser - Jun 2014 - New Tripplite UPS: INTERNET350U

Hello,

I tried to the the driver 'usbhid-ups' for my Tripplite UPS Model:
INTERNET350U.  I received the following error:

Network UPS Tools - UPS driver controller 2.4.3

Network UPS Tools - Generic HID driver 0.34 (2.4.3)

USB communication driver 0.31

This TrippLite device (09ae:2010) is not (or perhaps not yet) supported

by usbhid-ups. Please make sure you have an up-to-date version of NUT. If

this does not fix the problem, try running the driver with the

'-x productid=2010' option. Please report your results to the NUT
user's

mailing list <nut-upsuser at lists.alioth.debian.org>.


No matching HID UPS found

Driver failed to start (exit status=1)


So I tried 'usbhid-ups -x productid=2010' and received the same error.


-- 
Cya

Eric
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On Jun 13, 2014, at 4:45 PM, Bossard wrote:
> No matching HID UPS found
> 
> 
> Driver failed to start (exit status=1)
> 
> 
> So I tried 'usbhid-ups -x productid=2010' and received the same
error.
Same exact error?

I suspect it's a permissions error the second time. Add "-u root"
to the command line - since this was not a known VendorID:ProductID pair at
release time, the udev/hotplug files don't adjust the permissions
automatically, which can cause the "No matching HID UPS found error".

A better solution for the long term: you could copy one of the other 09ae:xxxx
lines in your NUT udev configuration. (You'll need to unplug and re-plug the
USB cable for it to take effect.)

-- 
Charles Lepple
clepple at gmail

Hello Charles,

Thank you for your suggestion, however it didn't help.  I was running it as
root but I went ahead and added the -u root anyways.  Nothing changed.  So
part or all the problem is that I don't have the "libhidups or
libhid.usermap" files that the man page talks about:

You also need to install manually the legacy hotplug files (libhidups and
libhid.usermap, generally in /etc/hotplug/usb/), or the udev file
(nut-usbups.rules, generally in /etc/udev/rules.d/) to address the
permission settings problem. For more information, refer to the README file
in nut/scripts/hotplug or nut/scripts/udev.

How can I get them and do I really need them?

I copied and modified "/lib/udev/rules.d/52-nut-usbups.rules" and
added the
following:

   e.g. TrippLite INTERNET350U  - usbhid-ups

ATTR{idVendor}=="09ae", ATTR{idProduct}=="2010",
MODE="664", GROUP="nut"


Thank you for your time and Patience



On Fri, Jun 13, 2014 at 8:59 PM, Charles Lepple <clepple at gmail.com>
wrote:
> On Jun 13, 2014, at 4:45 PM, Bossard wrote:
>
> > No matching HID UPS found
> >
> >
> > Driver failed to start (exit status=1)
> >
> >
> > So I tried 'usbhid-ups -x productid=2010' and received the
same error.
>
> Same exact error?
>
> I suspect it's a permissions error the second time. Add "-u
root" to the
> command line - since this was not a known VendorID:ProductID pair at
> release time, the udev/hotplug files don't adjust the permissions
> automatically, which can cause the "No matching HID UPS found
error".
>
> A better solution for the long term: you could copy one of the other
> 09ae:xxxx lines in your NUT udev configuration. (You'll need to unplug
and
> re-plug the USB cable for it to take effect.)
>
> --
> Charles Lepple
> clepple at gmail
>
>
>
>

-- 
Cya

Eric
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