I am looking for details about any simple ticketing gem which can do following: -Track received and sent notifications between two entities -Assign status - (open/closed/resolved) etc to these notifications -Update existing ticket status with follow up messages Can someone suggest if there are good gems to achieve this objective? -- Regards, Ankur -- You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To unsubscribe from this group and stop receiving emails from it, send an email to rubyonrails-talk+unsubscribe-/JYPxA39Uh5TLH3MbocFF+G/Ez6ZCGd0@public.gmane.org To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFF+G/Ez6ZCGd0@public.gmane.org To view this discussion on the web visit https://groups.google.com/d/msgid/rubyonrails-talk/CALSL1ePVz2%2BdeE47sOZVmiWVerHMovvVO4BXsRkqpWW1imU3uw%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.