asterisk users - Nov 2013 - Outgoing phone calls muffled

"sip show channels" shows some info about active sip channels, the
current
codec included. What
does it say?

jg"

jg,

sip show channels reports the Format as being ulaw for 17 active calls.
 Holds - no

Peer             User/ANR         Call ID          Format           Hold
  Last Message    Expiry     Peer
xxxxxxxxxx      kbrown           xxxxxxxx        (ulaw)           No
Rx: ACK                    219
xxxxxxxxxxxx     mpetulla         xxx               (ulaw)           No
  Tx: ACK                    240
xxxxxxxxxx   xx     0035bf5711b0186         (ulaw)           No       Rx:
ACK                    ia.ntelos.


etc.

Thanks,

Eddie


-- 
Eddie H. Mikell
Senior Systems Engineer
RKG

Office: 434.970.1010 x 124
Email: emikell at rimmkaufman.com

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Format = ulaw says that it is not a codec problem.

You should try to get audio samples of both channels and look at the frequencies
(e.g. with
Audacity). Maybe a quick check with "sip show channelstats" could also
help whether there is a
network problem, but "muffled" doesn't sound like there could be a
network problem.

jg