Asterisk Man
2011-May-05 12:46 UTC
[asterisk-users] [Asterisk 1.8.3.2] Mixmonitor not working on member(calling part) channel of Queue.
Hi,
I have a simple Queue(named 1) and one Member(SIP/1119) logged into it. Now
when a caller is placed into Queue and gets connected with Member, I want to
record the call. It does record the call when I use MixMonitor() before
placing the caller into Queue, but not when MixMonitor() is used in macro
which is called upon Member answering the call.
Following is my dialplan...
[mixmonitortest]
exten => 1212,1,Noop(########## Test mixmonitor with Queue ##########)
same => n,MixMonitor(testmixmonitorA.wav,W(4))
same => n,Queue(1,ct,,,50,,agntanserd)
[macro-agntanserd]
exten => s,1,Noop(########## Agent answered the call. Record the call
##########)
same => n,MixMonitor(testmixmonitorB.wav,W(4))
I checked default path for recordings (/var/spool/asterisk/monitor) and it
just shows a single recording for mixmonitor used before Queue()...
[root at testmachine monitor]# ls
testmixmonitorA.wav
Following is the Asterisk CLI output...
[May 5 17:26:34] -- Executing [1212 at mixmonitortest:1]
NoOp("SIP/31-0000001b", "########## Test mixmonitor with Queue
##########")
in new stack
[May 5 17:26:34] -- Executing [1212 at mixmonitortest:2]
MixMonitor("SIP/31-0000001b", "testmixmonitorA.wav,W(4)") in
new stack
[May 5 17:26:34] -- Executing [1212 at mixmonitortest:3]
Queue("SIP/31-0000001b", "1,ct,,,50,,agntanserd") in new
stack
[May 5 17:26:34] == Begin MixMonitor Recording SIP/31-0000001b
[May 5 17:26:34] -- Started music on hold, class 'default', on
SIP/31-0000001b
[May 5 17:26:34] WARNING[21215]: translate.c:162 framein: no samples for
ulawtolin
[May 5 17:26:34] == Using SIP RTP CoS mark 5
[May 5 17:26:34] -- SIP/1119-0000001c is ringing
[May 5 17:26:40] -- SIP/1119-0000001c answered SIP/31-0000001b
[May 5 17:26:40] -- Stopped music on hold on SIP/31-0000001b
[May 5 17:26:40] -- Executing [s at macro-agntanserd:1]
NoOp("SIP/1119-0000001c", "########## Agent answered the call.
Record the
call ##########") in new stack
[May 5 17:26:40] -- Executing [s at macro-agntanserd:2]
MixMonitor("SIP/1119-0000001c", "testmixmonitorB.wav,W(4)")
in new stack
[May 5 17:26:40] == Begin MixMonitor Recording SIP/1119-0000001c
[May 5 17:26:46] == End MixMonitor Recording SIP/1119-0000001c
[May 5 17:26:46] == MixMonitor close filestream
[May 5 17:26:46] == End MixMonitor Recording SIP/31-0000001b
Any idead why is Asterisk not creating recording for Mixmonitor()
application used in macro? Has anybody faced similar issue, or is a bug?
Asterisk version- 1.8.3.2
I couldn't get chance to test on other Asterisk versions.
Thanks in advance.
--AM
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Warren Selby
2011-May-05 15:45 UTC
[asterisk-users] [Asterisk 1.8.3.2] Mixmonitor not working on member(calling part) channel of Queue.
On Thu, May 5, 2011 at 7:46 AM, Asterisk Man <theasteriskman at gmail.com>wrote:> Hi, > > I have a simple Queue(named 1) and one Member(SIP/1119) logged into it. Now > when a caller is placed into Queue and gets connected with Member, I want to > record the call. It does record the call when I use MixMonitor() before > placing the caller into Queue, but not when MixMonitor() is used in macro > which is called upon Member answering the call. >Why not just use the monitor-format option inside queues.conf? It will begin recording in the chosen format at the point the call is answered. You can set the filename for the recorded call using Set(MONITOR_FILENAME=blah) before you call the Queue() command. -- Thanks, --Warren Selby, dCAP http://www.selbytech.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110505/c13250be/attachment.htm>
Carlos Chavez
2011-May-05 17:40 UTC
[asterisk-users] [Asterisk 1.8.3.2] Mixmonitor not working on member(calling part) channel of Queue.
On Thu, 2011-05-05 at 18:16 +0530, Asterisk Man wrote:> Hi, > > I have a simple Queue(named 1) and one Member(SIP/1119) logged into > it. Now when a caller is placed into Queue and gets connected with > Member, I want to record the call. It does record the call when I use > MixMonitor() before placing the caller into Queue, but not when > MixMonitor() is used in macro which is called upon Member answering > the call. > > Following is my dialplan... > > [mixmonitortest] > exten => 1212,1,Noop(########## Test mixmonitor with Queue ##########) > same => n,MixMonitor(testmixmonitorA.wav,W(4)) > same => n,Queue(1,ct,,,50,,agntanserd) > > > [macro-agntanserd] > exten => s,1,Noop(########## Agent answered the call. Record the call > ##########) > same => n,MixMonitor(testmixmonitorB.wav,W(4)) > > I checked default path for recordings (/var/spool/asterisk/monitor) > and it just shows a single recording for mixmonitor used before > Queue()... > > [root at testmachine monitor]# ls > testmixmonitorA.wav > > Following is the Asterisk CLI output... > > [May 5 17:26:34] -- Executing [1212 at mixmonitortest:1] > NoOp("SIP/31-0000001b", "########## Test mixmonitor with Queue > ##########") in new stack > [May 5 17:26:34] -- Executing [1212 at mixmonitortest:2] > MixMonitor("SIP/31-0000001b", "testmixmonitorA.wav,W(4)") in new stack > [May 5 17:26:34] -- Executing [1212 at mixmonitortest:3] > Queue("SIP/31-0000001b", "1,ct,,,50,,agntanserd") in new stack > [May 5 17:26:34] == Begin MixMonitor Recording SIP/31-0000001b > [May 5 17:26:34] -- Started music on hold, class 'default', on > SIP/31-0000001b > [May 5 17:26:34] WARNING[21215]: translate.c:162 framein: no samples > for ulawtolin > [May 5 17:26:34] == Using SIP RTP CoS mark 5 > [May 5 17:26:34] -- SIP/1119-0000001c is ringing > [May 5 17:26:40] -- SIP/1119-0000001c answered SIP/31-0000001b > [May 5 17:26:40] -- Stopped music on hold on SIP/31-0000001b > [May 5 17:26:40] -- Executing [s at macro-agntanserd:1] > NoOp("SIP/1119-0000001c", "########## Agent answered the call. Record > the call ##########") in new stack > [May 5 17:26:40] -- Executing [s at macro-agntanserd:2] > MixMonitor("SIP/1119-0000001c", "testmixmonitorB.wav,W(4)") in new > stack > [May 5 17:26:40] == Begin MixMonitor Recording SIP/1119-0000001c > [May 5 17:26:46] == End MixMonitor Recording SIP/1119-0000001c > [May 5 17:26:46] == MixMonitor close filestream > [May 5 17:26:46] == End MixMonitor Recording SIP/31-0000001b > > > Any idead why is Asterisk not creating recording for Mixmonitor() > application used in macro? Has anybody faced similar issue, or is a > bug? > > Asterisk version- 1.8.3.2 > I couldn't get chance to test on other Asterisk versions. >What is wrong with the native Queue recording? Check queues.conf and make sure you have: monitor-type = MixMonitor monitor-format = gsm|wav|wav49 This will automatically record calls when the agent answers the call. -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 198 bytes Desc: This is a digitally signed message part URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110505/ff7517b3/attachment.pgp>