asterisk users - Feb 2011 - Polycom Do Not Disturb button and asterisk hints

Hi,

 

Is there ANY way for me to see the status of the Polycom DND buttons in the
Asterisk hints? I`m using the BLF buttons to see the status of other
people`s lines, and DND should logically be somehow reflected (I don`t care
as much about Polycom showing the BLF button as DND, but I do care about
Asterisk hints showing it in the CLI).

 

Right now, a Polycom phone on DND shows up as being idle.  Which is it, but
it doesn't help reception say "Sorry he`s not available right
now".

 

I don't mind paying a reasonable bounty for it, or working closely with
anyone to make this feature available, but I`ve been asked this by many
customers in the past and it's starting to be one of those "why the
heck
not" question.

 

Mike

 

 

 

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On 02/17/2011 12:27 PM, Mike wrote:
> Hi,
>
> Is there ANY way for me to see the status of the Polycom DND buttons in
> the Asterisk hints? I`m using the BLF buttons to see the status of other
> people`s lines, and DND should logically be somehow reflected (I don`t
> care as much about Polycom showing the BLF button as DND, but I do care
> about Asterisk hints showing it in the CLI).
>
> Right now, a Polycom phone on DND shows up as being idle. Which is it,
> but it doesn?t help reception say ?Sorry he`s not available right now?.
>
> I don?t mind paying a reasonable bounty for it, or working closely with
> anyone to make this feature available, but I`ve been asked this by many
> customers in the past and it?s starting to be one of those ?why the heck
> not? question.
I've not seen anyone write the code to support this yet for Asterisk; it 
would require responding to PUBLISH messages from the Polycom phone 
(which it can optionally generate for DND being enabled and disabled).

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kfleming at digium.com
Check us out at www.digium.com & www.asterisk.org

2011/2/17 Mike <list at net-wall.com>
> Hi,
>
>
>
> Is there ANY way for me to see the status of the Polycom DND buttons in the
> Asterisk hints? I`m using the BLF buttons to see the status of other
> people`s lines, and DND should logically be somehow reflected (I don`t care
> as much about Polycom showing the BLF button as DND, but I do care about
> Asterisk hints showing it in the CLI).
>
>
>
> Right now, a Polycom phone on DND shows up as being idle.  Which is it, but
> it doesn?t help reception say ?Sorry he`s not available right now?.
>
>
>
> I don?t mind paying a reasonable bounty for it, or working closely with
> anyone to make this feature available, but I`ve been asked this by many
> customers in the past and it?s starting to be one of those ?why the heck
> not? question.
>
>
>
> Mike
>
>
>
>
>
Hi,

I tried to work around this by centralizing DND requests in Asterisk and
sending back a short ("You're in DND mode") text to Polycom's
screen (using
sipsak for this).
This was rather disappointing as Poycoms redirect text messages to an
Instant Messaging mailbox and do not keep them visible on screen.

Maybe, some king of XML magic would be a better mean to return current DND
status to users.

Any suggestion ?

regards
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