Cassius Smith
2010-Aug-14 23:01 UTC
[asterisk-users] BLF/Call Pickup using SPA942, SPA962, SPA932
Hi all, There are a lot of posts around the web about my question; unfortunately I have not been able to get any of the solutions to work. I'm using Asterisk 1.6.2.8 under CentOS 5.5. I'm trying to get call pickup working for the secretaries that monitor their bosses' phones. The BLF and the speed dial works great on the Linksys phones. Call pickup is the problem. My features.conf has *8 as the pickupexten in features.conf. On the SPA's the extended function is: fnc=blf+sd+cp;sub=600@$PROXY;ext=600@$PROXY the "SPA932 Call Pickup Code:" field is set to *8. I ring the extension; the lamp flashes on the shared line on the SPA, just like it should. When I press the flashing lamp, the CLI gives me: Notice [1328] Nothing to pick up for baf8bc-e23bcac0 at 192.168.1.39 note: (this is the ip address of the SPA-942 in this case) then Got SIP response 603 "Decline" back from 192.168.1.47 note: (this is the ringing extension, in this case a Polycom 330). I have tried different pickup codes, and some web pages say to add a # at the end of the call pickup code. When I do that, the CLI says "Notice [1328] Call from '602' to extension '**600' rejected because extension not found" So - how to resolve this? Do I need dialplan code to handle this? I get the clue from "nothing to pickup for blah blah" that I'm close but may be missing something simple. Thanks all Cassius
hi, just taking a wild guess here, are the extensions set to be in the same pickupgroup? regards ron On 8/15/10 7:01 AM, Cassius Smith wrote:> Hi all, > There are a lot of posts around the web about my question; unfortunately > I have not been able to get any of the solutions to work. I'm using > Asterisk 1.6.2.8 under CentOS 5.5. I'm trying to get call pickup working > for the secretaries that monitor their bosses' phones. > > The BLF and the speed dial works great on the Linksys phones. Call > pickup is the problem. > > My features.conf has *8 as the pickupexten in features.conf. > > On the SPA's the extended function is: > fnc=blf+sd+cp;sub=600@$PROXY;ext=600@$PROXY > > the "SPA932 Call Pickup Code:" field is set to *8. > > I ring the extension; the lamp flashes on the shared line on the SPA, > just like it should. When I press the flashing lamp, the CLI gives me: > > Notice [1328] Nothing to pick up for baf8bc-e23bcac0 at 192.168.1.39 > > note: (this is the ip address of the SPA-942 in this case) > then > Got SIP response 603 "Decline" back from 192.168.1.47 > note: (this is the ringing extension, in this case a Polycom 330). > > I have tried different pickup codes, and some web pages say to add a # > at the end of the call pickup code. When I do that, the CLI says > > "Notice [1328] Call from '602' to extension '**600' rejected because > extension not found" > > So - how to resolve this? Do I need dialplan code to handle this? I get > the clue from "nothing to pickup for blah blah" that I'm close but may > be missing something simple. > > Thanks all > > Cassius > > >