I'm running Asterisk 1.6.0.21 and Aastra 57i phones. I'm having an issue
with the agent phones ringing when someone is in our queue.
The first phone will ring 3 to 4 times then the call will roll over to
the next phone as expected. However, any phone after the first one will
only ring once and the wait between that phone and the next will be as
if it if ringing 3 to 4 times.
My queues.conf is as follows:
[general]
;
; Global settings for call queues
; (none exist currently)
;
; Note that a timeout to fail out of a queue may be passed as part of
application call
; from extensions.conf:
; Queue(queuename|[options]|[optionalurl]|[announceoverride]|[timeout])
; example: Queue(dave|t|||45)
#include queues_general_additional.conf
#include queues_custom_general.conf
[default]
;
; Default settings for queues (currently unused)
;
#include queues_custom.conf
#include queues_additional.conf
#include queues_post_custom.conf
queues_general_additional.conf:
;--------------------------------------------------------------------------------;
; Do NOT edit this file as it is auto-generated by FreePBX. All
modifications to ;
; this file must be done via the web gui. There are alternative files to
make ;
; custom modifications, details at:
http://freepbx.org/configuration_files ;
;--------------------------------------------------------------------------------;
;
persistentmembers=yes
queues_custom_general.conf: is empty
queues_custom.conf: is empty
queues_additional.conf
;--------------------------------------------------------------------------------;
; Do NOT edit this file as it is auto-generated by FreePBX. All
modifications to ;
; this file must be done via the web gui. There are alternative files to
make ;
; custom modifications, details at:
http://freepbx.org/configuration_files ;
;--------------------------------------------------------------------------------;
;
[1001]
announce-frequency=45
announce-holdtime=yes
announce-position=yes
autofill=yes
eventmemberstatus=no
eventwhencalled=no
joinempty=yes
leavewhenempty=no
maxlen=0
music=default
periodic-announce-frequency=0
queue-callswaiting=queue-callswaiting
queue-thankyou=queue-thankyou
queue-thereare=queue-thereare
queue-youarenext=queue-youarenext
retry=20
ringinuse=yes
strategy=leastrecent
timeout=20
weight=0
wrapuptime=0
queues_post_custom.conf: is empty
Any help will be greatly appreciated,
Jeremy
