asterisk users - Nov 2009 - Dial Plan Application(main-menu)

hi,
i have configured a dial plan in which i need that when a call comes
to extention user should hear "main-menu" . 

version of asterisk
is,

Asterisk 1.6.0.17 

my dial plan  

/extensions.conf

[internal]
exten
=> 2000,1,Dial(Sip/2000)
exten => 2000,2,Answer()
exten =>
2000,3,Background(main-menu)
exten => 2000,4,WaitExten(5)

the problem is
that when call comes it answers but backgroup main menu dosent play,for
test purpose i had done 

exten => 2000,3,Background(hello-world) 

i am
able to hear hello-world but not able to hear main menu. 

cheers 
 
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On Fri, 20 Nov 2009, asterisk at opensourcesolution.in wrote:
> the problem is that when call comes it answers but backgroup main menu 
> dosent play,for test purpose i had done
The problem is that you do not have (or have not provided) sufficient 
information to solve today's problem.

You should bump up logging (logger.conf, console = 
debug,dtmf,error,event,notice,verbose,warning) and contemplate (for a very 
long time) the meaning of the messages.

There are resources available on the Internet (google.com, voip-info.org) 
where you can find answers faster and without annoying the hell out of the 
list as you attempt to have others write your dialplan line-by-line, 
day-by-day.

-- 
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000