There is an environment Setup uses Asterisk 1.2 and doesn't want to upgrade.
There is an issue while a call goes to any queue we create, the call is being
disconnected after 20 seconds and it is hangup.
The following is the configuration:
- vi /etc/asterisk/queues_additional.conf
[8]
wrapuptime=0
timeout=30
strategy=ringall
servicelevel=5
retry=4
reportholdtime=No
queue-youarenextqueue-therearequeue-callswaitingperiodic-announce-frequency=0
periodic-announce=periodic-announce
music=default
monitor-join=yes
monitor-formatmember=Local/810 at from-internal/n,0
member=Local/808 at from-internal/n,0
member=Local/811 at from-internal/n,0
member=Local/812 at from-internal/n,0
member=Local/809 at from-internal/n,0
member=Local/813 at from-internal/n,0
member=Local/806 at from-internal/n,0
member=Local/807 at from-internal/n,0
maxlen=0
leavewhenempty=no
joinempty=Yes
contextannounce-holdtime=no
announce-frequency=30
- The Verbosity logs:
after ringing on the available extensions for 20 seconds, it goes to macro
"hangupcall"
-- AGI Script dialparties.agi completed, returning 0
-- Executing Dial("Local/808 at from-internal-80d5,2",
"SIP/808|30|Ttr") in new stack
-- Called 808
-- Local/808 at from-internal-80d5,1 is ringing
-- dialparties.agi: Checking CW and CFB status for extension 811
-- dialparties.agi: DbSet CALLTRACE/811 to 809
-- AGI Script dialparties.agi completed, returning 0
-- Executing Dial("Local/811 at from-internal-3d60,2",
"SIP/811|30|Ttr") in new stack
-- Called 811
-- Local/811 at from-internal-3d60,1 is ringing
-- SIP/808-b7b038f8 is ringing
-- SIP/811-0936e868 is ringing
-- Stopped music on hold on SIP/809-09397eb0
== Spawn extension (from-internal, 8, 6) exited non-zero on
'SIP/809-09397eb0'
-- Executing Macro("SIP/809-09397eb0", "hangupcall") in
new stack
-- Executing ResetCDR("SIP/809-09397eb0", "w") in new
stack
== Spawn extension (macro-dial, s, 10) exited non-zero on 'Local/811 at
from-internal-3d60,2' in macro 'dial'
== Spawn extension (macro-dial, s, 10) exited non-zero on 'Local/811 at
from-internal-3d60,2' in macro 'exten-vm'
== Spawn extension (macro-dial, s, 10) exited non-zero on 'Local/811 at
from-internal-3d60,2'
== Spawn extension (macro-dial, s, 10) exited non-zero on 'Local/808 at
from-internal-80d5,2' in macro 'dial'
== Spawn extension (macro-dial, s, 10) exited non-zero on 'Local/808 at
from-internal-80d5,2' in macro 'exten-vm'
== Spawn extension (macro-dial, s, 10) exited non-zero on 'Local/808 at
from-internal-80d5,2'
-- Executing NoCDR("SIP/809-09397eb0", "") in new stack
-- Executing Wait("SIP/809-09397eb0", "5") in new stack
== Spawn extension (macro-hangupcall, s, 3) exited non-zero on
'SIP/809-09397eb0' in macro 'hangupcall'
== Spawn extension (macro-hangupcall, s, 3) exited non-zero on
'SIP/809-09397eb0'
localhost*CLI>
- vi /etc/asterisk/extensions.conf
[macro-hangupcall]
exten => s,1,ResetCDR(w)
exten => s,2,NoCDR()
exten => s,3,Wait(5)
exten => s,4,Hangup
I tested multiple queues, and all of them are doing the same..
so please can anyone tell me how to resolve this issue.
Thanks
Torintino
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