asterisk users - Jul 2009 - Play a recorded message when a fax is detected ?

Hi,

I'm configuring a system so that end user can receive phone and calls using
the same extension and DID.
At the moment, fax are correctly detected but I'm trying to improve end user
experience.

Relevant dialplan (from extensions.ael) is :
        fax => {
                Verbose(0,Incoming fax from ${CALLERID(num)});
                FAXFILE="/var/spool/asterisk/fax/${UNIQUEID}.tif";
                ReceiveFAX(${FAXFILE});
                HangUp();
        };


What I would to improve is when a fax is detected, instead of hanging up the
receiving extension, play a recorded message like "you're receiving a
fax"
(if receiving end is human, or nothing at all if it's a voicemail).

What would you advise me to try ?

Regards
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You should initiate a second call or send a voicemail.  You don't want to
mess too much with what is working.

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Olivier
Sent: Tuesday, July 07, 2009 1:32 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Play a recorded message when a fax is detected ?

 

Hi,

I'm configuring a system so that end user can receive phone and calls using
the same extension and DID.
At the moment, fax are correctly detected but I'm trying to improve end user
experience.

Relevant dialplan (from extensions.ael) is :
        fax => {
                Verbose(0,Incoming fax from ${CALLERID(num)});
                FAXFILE="/var/spool/asterisk/fax/${UNIQUEID}.tif";
                ReceiveFAX(${FAXFILE});
                HangUp();
        };


What I would to improve is when a fax is detected, instead of hanging up the
receiving extension, play a recorded message like "you're receiving a
fax"
(if receiving end is human, or nothing at all if it's a voicemail).

What would you advise me to try ?

Regards

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