Olivier
2009-Apr-22 10:26 UTC
[asterisk-users] Should you use UserEvents for monitoring calls ?
Hi, I need to monitor call activity from a custom application software. The goal is to display things like who is on call or not, who has forwarded his call to his voicemail, etc ... When using manager's login command with Event parameter set to on, I'm getting tens of events I don't care about but I suppose I won't miss things like transfers, pickups, parking ... Would it be a right move to rely on UserEvents instead ? Then I would specifically have to add those UserEvents in dialplan but I'm afraid to be unable to support things like hangups or transfers, ... What's your opinion about that ? Would you "filter system events" or "add custom uservents" ? Regards -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090422/6fa497f5/attachment.htm
Olivier
2009-Apr-24 06:55 UTC
[asterisk-users] Should you use UserEvents for monitoring calls ?
2009/4/22 Olivier <oza-4h07 at myamail.com>> Hi, > > I need to monitor call activity from a custom application software. > The goal is to display things like who is on call or not, who has forwarded > his call to his voicemail, etc ... > > When using manager's login command with Event parameter set to on, I'm > getting tens of events I don't care about but I suppose I won't miss things > like transfers, pickups, parking ... > > Would it be a right move to rely on UserEvents instead ? > Then I would specifically have to add those UserEvents in dialplan but I'm > afraid to be unable to support things like hangups or transfers, ... > > What's your opinion about that ? > Would you "filter system events" or "add custom uservents" ?I tried the UserEvent way and up to now, I can monitor : - simple calls (terminated by caller or callee), - multiple calls (several phones are ringing but one is answering) - attended transfers What I can't monitor at the moment is : - transfers while ringing (callee transfers a call while still ringing) Not tried yet: - monitoring Voicemail, Parking, ....> > Regards >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090424/c830fa47/attachment.htm