Hi,
Now and then, I've got report from users asking if I could deal with :
"When two persons are trying to pick the same incoming call, the second one
currently doesn't hear anything explaining him or her, the call has been
pick by someone else."
Is there anything that could be done to improve that ?
What would be great is something like :
- if someone is trying to pick a call and no call is ringing now, a special
extension p is called,
- variables such as PICKUPEPOCH, PICKUPSTATUS, PICKUPCALLED, PICKUPCALLER
could be set so that one could use dialplan to build custom messages for
concerned users.
To my knowledge, this feature doesn't exist is some high-end TDM PBX nor in
current Asterisk.
Is it correct ?
Regards
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