So I'm using the READ() application within an IVR, and having a strange issue, and wondering if anyone else has had this problem. When calling from an outside line, and entering the digits during the read() part of my dialplan, it's accepting some of the digits twice, though it's only keyed in once. When testing the dialplan internally, it accepts only the digits that I key in. Anyone else experienced this? -- Regards, Robert Broyles DISCLAIMER : This email and any files transmitted with it are property of Poornam Info Vision Pvt. Ltd. This email contains confidential information intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender immediately and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.
Btw, I'm using Asterisk SVN-branch-1.4-r178640 Robert Broyles wrote:> So I'm using the READ() application within an IVR, and having a strange > issue, and wondering if anyone else has had this problem. > > When calling from an outside line, and entering the digits during the > read() part of my dialplan, it's accepting some of the digits twice, > though it's only keyed in once. > > When testing the dialplan internally, it accepts only the digits that I > key in. > > Anyone else experienced this? > >DISCLAIMER : This email and any files transmitted with it are property of Poornam Info Vision Pvt. Ltd. This email contains confidential information intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender immediately and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.
Eric Wieling, Asteria Solutions Group
2009-Feb-26 15:06 UTC
[asterisk-users] Odd Read App Issues
Robert Broyles wrote:> So I'm using the READ() application within an IVR, and having a strange > issue, and wondering if anyone else has had this problem. > > When calling from an outside line, and entering the digits during the > read() part of my dialplan, it's accepting some of the digits twice, > though it's only keyed in once. > > When testing the dialplan internally, it accepts only the digits that I > key in. > > Anyone else experienced this?Yes. Most of the time it is either because I put relaxdtmf=yes in zapata.conf or because my rxgain is too low on that port. -- Eric Wieling * Asteria Solutions Group * Huntsville, AL Call centers * IVRs * Enterprise PBXs * Conferencing applications 256-705-0277 * http://www.asteriasgi.com/ * sales at asteriasgi.com