Was messing with a polycom 501 and changed the IP from dhcp to static. Working with a user remotely. Now, the user says the phone does not show anything on the LCD and does not respond to any buttons. When rebooting, there is text shown as it proceeds. ?? Is there a way to reset this to a default? Does not respond to ping on the address we set. joe a.
> -----Original Message----- > From: asterisk-users-bounces at lists.digium.com > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of > joea at j4computers.com > Sent: Thursday, December 04, 2008 7:24 PM > To: asterisk-users at lists.digium.com > Subject: [asterisk-users] polycom no menu > > Was messing with a polycom 501 and changed the IP from dhcp > to static. Working with a user remotely. Now, the user says > the phone does not show anything on the LCD and does not > respond to any buttons. > > When rebooting, there is text shown as it proceeds. ?? > > Is there a way to reset this to a default? > > Does not respond to ping on the address we set. > > joe a.You could try "lobotomizing" it by pressing and holding 468* You'll need to enter the password (456 if you haven't changed it) and then hit the leftmost softkey. Obviously, this will all be blind since it doesn't display anything. But it's worth a shot. - Brad
Hold down 2,4,6,8 and * at the same time. This is the 501 reset key sequence. -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of joea at j4computers.com Sent: Thursday, December 04, 2008 6:24 PM To: asterisk-users at lists.digium.com Subject: [asterisk-users] polycom no menu Was messing with a polycom 501 and changed the IP from dhcp to static. Working with a user remotely. Now, the user says the phone does not show anything on the LCD and does not respond to any buttons. When rebooting, there is text shown as it proceeds. ?? Is there a way to reset this to a default? Does not respond to ping on the address we set. joe a. _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users