asterisk users - Apr 2008 - AsteriskNOW and IE

When I bring up the Asterisk GUI in AsteriskNOW, using IE7, it displays
a message at the top "Your browser is not supported by this version of
GUI!",
and "We recommend using Firefox".

Does this mean that it is known NOT to work under IE7, or just that it is
insufficiently tested to be guaranteed?

It's easy to ask techies to use Firefox, but if we are trying to sell a
system to a customer who always uses IE, it is a bit of a negative point
to tell him, "oh, by the way, you have to download Firefox onto your PC,
because this doesn't work with IE."

OK, while typing this, I tried logging in via IE, which worked, and then
displayed the navigation down the left side. However, after clicking on
"Users", the "Loading screen....." message just stayed up
forever, and
nothing was shown in the main pane. So there is definitely something
wrong with IE compatibility.

Does anyone know what it would take to make the GUI compatible with IE
as well as FF?

Cheers
Tony
-- 
Tony Mountifield
Work: tony at softins.co.uk - http://www.softins.co.uk
Play: tony at mountifield.org - http://tony.mountifield.org

You could always ask IE to emulate firefox

;)

Sorry, couldn't resist ...

Julian

Tony Mountifield wrote:
> When I bring up the Asterisk GUI in AsteriskNOW, using IE7, it displays
> a message at the top "Your browser is not supported by this version of
GUI!",
> and "We recommend using Firefox".
> 
> Does this mean that it is known NOT to work under IE7, or just that it is
> insufficiently tested to be guaranteed?
> 
> It's easy to ask techies to use Firefox, but if we are trying to sell a
> system to a customer who always uses IE, it is a bit of a negative point
> to tell him, "oh, by the way, you have to download Firefox onto your
PC,
> because this doesn't work with IE."
> 
> OK, while typing this, I tried logging in via IE, which worked, and then
> displayed the navigation down the left side. However, after clicking on
> "Users", the "Loading screen....." message just stayed
up forever, and
> nothing was shown in the main pane. So there is definitely something
> wrong with IE compatibility.
> 
> Does anyone know what it would take to make the GUI compatible with IE
> as well as FF?
> 
> Cheers
> Tony

Tony Mountifield wrote:
<snip />
> Does anyone know what it would take to make the GUI compatible with IE
> as well as FF?
> 
That's a big question.

There are *so many* inconsistencies with IE. See 
http://www.positioniseverything.net/ for a good accumulated list of many 
of the bugs and hacks to try and fix it.

Good designers can usually avoid most of the pitfalls but there comes a 
time when you just have to code around it...

Not having used AsteriskNow I don't know the real issues but I'm sure 
there is a good reason for not trying to accommodate IE. Firefox is 
free, your customer would probably only need it on one or two machines 
at the most, and, if they are going with Asterisk, then there shouldn't 
be any ethical resistance against using OSS - as long as they know * is 
OSS I guess...

Cheers

Al
-- 
The way out is open!
http://www.theopensourcerer.com

Tony Mountifield wrote:
> When I bring up the Asterisk GUI in AsteriskNOW, using IE7, it displays
> a message at the top "Your browser is not supported by this version of
GUI!",
> and "We recommend using Firefox".
> 
> Does this mean that it is known NOT to work under IE7, or just that it is
> insufficiently tested to be guaranteed?
> 
> It's easy to ask techies to use Firefox, but if we are trying to sell a
> system to a customer who always uses IE, it is a bit of a negative point
> to tell him, "oh, by the way, you have to download Firefox onto your
PC,
> because this doesn't work with IE."
I trick(?) used at a place I worked for was to install Firefox and make 
a desktop shortcut to it for the GUI.

The interesting part was that once the users got using Firefox and 
realized it did browsing better (mostly using tabs) they converted to 
Firefox.  IE was still on the desktop because they had to support a lot 
of customers that used IE but for in-house stuff it slowly became a 
Firefox place.


Rod
-- 
> 
> OK, while typing this, I tried logging in via IE, which worked, and then
> displayed the navigation down the left side. However, after clicking on
> "Users", the "Loading screen....." message just stayed
up forever, and
> nothing was shown in the main pane. So there is definitely something
> wrong with IE compatibility.
> 
> Does anyone know what it would take to make the GUI compatible with IE
> as well as FF?
> 
> Cheers
> Tony

On Thu, 3 Apr 2008 09:39:55 +0000 (UTC), tony at softins.clara.co.uk (Tony
Mountifield) wrote:
> nothing was shown in the main pane. So there is definitely something
> wrong with IE compatibility.
s/ compatibility//

There. I fixed your post :)

-- 
Godwin Stewart - Horwich IT services