Asterisk 1.2.13
I am trying to figure out the best way for a night bell at work.
Note: I have no spare buttons available on the phones. But I do have two lines
and two park positions as buttons.
Option 1 (easiest and the one I just implemented)
When asterisk is in night mode,
Connect to IVR,
List all options and then if they dial 0 or timeout, ring every phone in
the building.
Option 2 (This would require user training)
When asterisk is in night mode,
List all options and then if they dial 0 or timeout, ring an analog
ringer and have a pickup code to grab the line.
I am not sure that I can even do directed pickup on asterisk 1.2.13
Option 3 (I believe this is best, but am not sure where to start)
When asterisk is in night mode,
List all options and then if they dial 0 or timeout, park the call, then
overhead page a record stating that there
is a call that needs to be picked up on line 5401.
They already have a button (with BLF) for 5401.
How are others handling night calls when there is no receptionist available.
Thank You,
Steven BerkHolz
Board member of
Connectech Greater Detroit
www.connectech.org
Please visit us on the web at www.hirotecamerica.com
HIROTEC AMERICA Ph. 248-836-5100 Fx. 248-836-5101
This e-mail and any files transmitted with it are intended only for the person
or entity to which it is addressed and may contain confidential material and/or
material protected by law. Any retransmission or use of this information may
be a violation of that law. If you received this in error, please contact the
sender and delete the material.
BerkHolz, Steven wrote:> Option 3 (I believe this is best, but am not sure where to start) > When asterisk is in night mode, > >I'm doing option 3, menu item on the IVR to ring the night bell. Plays an awfully loud horn noise on the PA while ringing a phone out an the plant floor every 15 seconds. The breakroom and plant manager's phones are apart of the same pickup group. Any of them can do a *7 to grab an incoming call. exten => 4173,1,GotoIfTime(07:45-17:00|mon-fri|*|*?press-officehours,s,1) exten => 4173,n,System(/bin/cp /usr/local/bin/bullhorn.call /var/spool/asterisk/outgoing/bullhorn`date +%s`.call) exten => 4173,n,Dial(SIP/4173,15,tT) exten => 4173,n,Goto(analog-extensions,4173,1) Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
I have mine set up to ring a group of designated phones. Each one of
those phones has a dedicated line button that subscribes to their
particular account in the group. This way when the phone rings the user
KNOWS that it is the main building number that is ringing.
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of BerkHolz,
Steven
Sent: Friday, December 21, 2007 2:29 PM
To: 'asterisk-users at lists.digium.com'
Subject: [asterisk-users] best way for night ringer??
Asterisk 1.2.13
I am trying to figure out the best way for a night bell at work.
Note: I have no spare buttons available on the phones. But I do have two
lines and two park positions as buttons.
Option 1 (easiest and the one I just implemented)
When asterisk is in night mode,
Connect to IVR,
List all options and then if they dial 0 or timeout, ring every
phone in the building.
Option 2 (This would require user training)
When asterisk is in night mode,
List all options and then if they dial 0 or timeout, ring an
analog ringer and have a pickup code to grab the line.
I am not sure that I can even do directed pickup on asterisk
1.2.13
Option 3 (I believe this is best, but am not sure where to start)
When asterisk is in night mode,
List all options and then if they dial 0 or timeout, park the
call, then overhead page a record stating that there
is a call that needs to be picked up on line 5401.
They already have a button (with BLF) for 5401.
How are others handling night calls when there is no receptionist
available.
Thank You,
Steven BerkHolz
Board member of
Connectech Greater Detroit
www.connectech.org
Please visit us on the web at www.hirotecamerica.com HIROTEC AMERICA
Ph. 248-836-5100 Fx. 248-836-5101
This e-mail and any files transmitted with it are intended only for the
person or entity to which it is addressed and may contain confidential
material and/or material protected by law. Any retransmission or use
of this information may be a violation of that law. If you received
this in error, please contact the sender and delete the material.
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users