Gunnar Schaller
2007-Jun-21 07:10 UTC
[asterisk-users] Problem with Remote-Hold/MusicOnHold
Hello, I have a problem with MoH at attended transfers. - Mobile A dials into Asterisk - Asterisk dials another Mobile B - Mobile B presses *1 for attended transfer and for example 20 to dial extension 20 - Asterisk sends "Remote hold" message to Mobile A, so the carrier of Mobile A starts playing it's own music-on-hold - Mobile B hang up, so Mobile A should be connected to extension 20. But Asterisk doesn't send "Remote retrieve", so the mosic-on-hold of the carrier doesn't stop. You can hear the person on Mobile A, but the person on Mobile A only gets music. Anybody with the same issue? It happens on a bristuffed Asterisk 1.2.19. Is there a way to stop sending "Remote hold" or a way to send "Remote retrieve"? See here the the cli output with "pri debug span 4" at starting attended transfer: 4 > Protocol Discriminator: Q.931 (8) len=7 4 > Call Ref: len= 1 (reference 214/0xD6) (Terminator) 4 > Message type: NOTIFY (110) 4 > [27 01 f9] 4 > Notification indicator (len= 3): Ext: 1 Remote hold (121) -- Started music on hold, class 'default', on channel 'Zap/10-1' -- Playing 'pbx-transfer' (language 'de') Best regards, Gunnar Schaller
Gunnar Schaller
2007-Jun-21 13:05 UTC
[asterisk-users] Problem with Remote-Hold/MusicOnHold
Hello, I have a problem with MoH at attended transfers. - Mobile A dials into Asterisk - Asterisk dials another Mobile B - Mobile B presses *1 for attended transfer and for example 20 to dial extension 20 - Asterisk sends "Remote hold" message to Mobile A, so the carrier of Mobile A starts playing it's own music-on-hold - Mobile B hang up, so Mobile A should be connected to extension 20. But Asterisk doesn't send "Remote retrieve", so the mosic-on-hold of the carrier doesn't stop. You can hear the person on Mobile A, but the person on Mobile A only gets music. Anybody with the same issue? It happens on a bristuffed Asterisk 1.2.19. Is there a way to stop sending "Remote hold" or a way to send "Remote retrieve"? See here the the cli output with "pri debug span 4" at starting attended transfer: 4 > Protocol Discriminator: Q.931 (8) len=7 4 > Call Ref: len= 1 (reference 214/0xD6) (Terminator) 4 > Message type: NOTIFY (110) 4 > [27 01 f9] 4 > Notification indicator (len= 3): Ext: 1 Remote hold (121) -- Started music on hold, class 'default', on channel 'Zap/10-1' -- Playing 'pbx-transfer' (language 'de') Best regards, Gunnar Schaller