asterisk users - May 2007 - DTMF not recognizing *

With our current setup, we have an older avaya system which is linked
with our asterisk system via a em wink connection. When you press "2"
on
the avaya network, it will jump to our asterisk box and then sends DTMF
digits. Asterisk listens for those numbers and then responses as soon as
it has a match.

The problem is with having a "send to voicemail" option. Right now, a
user can press "*5053" and they will be sent directly to that
user's
voicemail box, rather than their phone. But when you press "2*5053",
it
appears the * is ignored or not sent. I need to find a way to make this
option work.

Any thoughts?

On Mon, 14 May 2007, Rob Schall said something to this effect:
> The problem is with having a "send to voicemail" option. Right
now, a
> user can press "*5053" and they will be sent directly to that
user's
> voicemail box, rather than their phone. But when you press
"2*5053", it
> appears the * is ignored or not sent. I need to find a way to make this
> option work.
   You would need some way of debugging what DTMF signals actually appear
in the context of the bearing channels on the E&M trunk.

   Is there any apparent difference with the duration of the tones?  That
is to say, how long one holds down the 2 or the *?  Also, does it vary
depending on the delay?  Is it possible to press 2, wait 3-4 seconds,
and then press * and see it work?

-- Alex

--
Alex Balashov   <sasha@presidium.org>