Hello, 1. Is it possible to install several SIP softphones on the same PC, have them registered to the same Asterisk server and attribute to each softphone a specific extension, ringtones or call forwarding rules ? 2. Is possible to do the same with SIP hardphones ? Regards -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070326/abe40c9b/attachment.htm
olivier, soft phones on a PC require a port to connect to the server... haven't tried multiple soft phones, simultaneously, connecting to one server or multiple servers but if you can configure the outgoing port, it should be possible... NAT might get quite confusing so I would try it before making any commitments.. as for hard phones, I register my sip phones with two or three servers, one server per extension or two+ extensions with one server... one or more extensions to one server... if you have 3 extensions you can register those to 1-3 servers as you wish... daveC . Olivier wrote:> Hello, > > 1. Is it possible to install several SIP softphones on the same PC, > have them registered to the same Asterisk server and attribute to each > softphone a specific extension, ringtones or call forwarding rules ? > > 2. Is possible to do the same with SIP hardphones ? > > Regards > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > ------------------------------------------------------------------------ > > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.446 / Virus Database: 268.18.15/728 - Release Date: 03/20/2007 08:07 AM >-- Building Strong Relationships w/ Intelligent Customer Service -- Interlocking Business Solutions, LLC 856-380-0894 x5000
> olivier, > soft phones on a PC require a port to connect to the server... haven't > tried multiple soft phones, simultaneously, connecting to one server or > multiple servers but if you can configure the outgoing port, it should > be possible... NAT might get quite confusing so I would try it before > making any commitments.. > as for hard phones, I register my sip phones with two or three servers, > one server per extension or two+ extensions with one server... one or > more extensions to one server... if you have 3 extensions you can > register those to 1-3 servers as you wish... > daveC > > But what about several registrations from the same hardphone to the sameAsterisk server ? It might be a simple way to allocate specific behaviour : For instance, someone could be both seen as call center staff and post-sales department member.>From dialplan design and maintenance perspective, do you think it would bemore simple to associate registration and business assignment ? Regards -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070326/6fce43d8/attachment.htm
Olivier wrote:> > I tried using multiple accounts from one phone to separate call centre traffic but the phones (Aastra 480i) would default all calls from the phone to the account with the "highest" line number. This made it impractical for my purposes. > > > regards, > > Drew > > > > > > Do think this limitation comes the phone or from Asterisk ? > Cheers > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >The phone, it selects the outgoing account to use. regards, Drew -- Drew Gibson Systems Administrator OANDA Corporation 416-593-6767 x322 www.oanda.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070326/f9e3c02a/attachment.htm
On 26 Mar 2007, at 16:33, Olivier wrote:> Hello, > > 1. Is it possible to install several SIP softphones on the same PC, > have them registered to the same Asterisk server and attribute to > each softphone a specific extension, ringtones or call forwarding > rules ?While this is possible it isn't easy, You will trip over resource sharing problems in 2 areas: 1) port numbers - SIP likes to listen on 5060UDP - you could configure each softphone to use a non-standard port, but you have to tell asterisk that, and any other SIP aware network infrastructure (NAT routers etc) 2) Audio hardware - assuming you only have one speaker and microphone on your PC, which softphone should get the audio data? How will they decide?> > 2. Is possible to do the same with SIP hardphones ?Some hardphones support registering to multiple sip accounts from one phone. (as indeed do some softphones) Is that what you want ? Tim Panton www.mexuar.net www.westhawk.co.uk/
> > > > 2. Is possible to do the same with SIP hardphones ? > > Some hardphones support registering to multiple sip accounts from one > phone. > (as indeed do some softphones) Is that what you want ? > > Yes but my question is :"Is it possible to register 2 accounts for the same user and hardphone within the same Asterisk server ? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070327/f6979006/attachment.htm
Asterisk can handle multiple registrations for the same account. Both should
ring when calls come in. If you are using the same account for both line
appearances, theoretically it should work on a phone like a Cisco 7960, but
it would behave strangely when calls came in. Both line appearances would
indicate an inbound call.
If you are using two different accounts, there will be no problems at all.
Each line appearance would register and could receive calls on either.
Good luck, SG
--------------------------------------------------
Salvatore Giudice
Salvatore.Giudice@VoIPSecurityTraining.com
VoIP Security Training, LLC
http:// <http://VoIPSecurityTraining.com> VoIPSecurityTraining.com
848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906
_____
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Olivier
Sent: Tuesday, March 27, 2007 9:33 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Multi-registration ?
>
> 2. Is possible to do the same with SIP hardphones ?
Some hardphones support registering to multiple sip accounts from one
phone.
(as indeed do some softphones) Is that what you want ?
Yes but my question is :
"Is it possible to register 2 accounts for the same user and hardphone
within the same Asterisk server ?
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20070327/246f5d82/attachment.htm
On 3/26/07, Olivier <oza-4h07@myamail.com> wrote:> Hello, > > 1. Is it possible to install several SIP softphones on the same PC,Yes. You can even install for example two softphones for Windows, two for Linux and two for MacOSX (two is an imaginary number you can have six on Windows, 27 on Linux and none on Mac for example.>have them registered to the same Asterisk server and attribute toeach softphone> a specific extension, ringtones or call forwarding rules ?yes, but why not use a phone with multiple "lines" Its liks saying you can buy a Cisco hardphone with 10 lines but then only use 1 line on each and buy 10 phones -- for the same person.> > 2. Is possible to do the same with SIP hardphones ?A sip "hardphone" is nothing but specialized computer running special OS and softphone. Besides the fact that one is "hardware" and the other is "software" from a technical perspective is the same. So I suppose your question is if there are hardphones with that sort of software available and the answer is yes.> But what about several registrations from the same hardphone to the same > Asterisk server ? > > It might be a simple way to allocate specific behaviour : > For instance, someone could be both seen as call center staff and post-sales > department member. > > From dialplan design and maintenance perspective, do you think it would be > more simple to associate registration and business assignment ? >Think about this as an analogy. If the agent become the user ID then why are you going to call the agent "John" also "Bob" and "James?" That makes no sense. If a user is getting a call you have to route that call somehow. You know the user wants post-sales support and you have a list of agents that can handle post sales support. Why are you going to reconfigure everything? So what if that user moves to a different desk you need to configure that new phone to have an extra line? If you for example know "John" uses agent login why not send the call to "John" instead of his line. Am I making sense here?
>From: Drew Gibson <drew@oanda.com> >Date: Mon, 26 Mar 2007 15:08:51 -0400 > >Olivier wrote: >> >> I tried using multiple accounts from one phone to separate call >>centre traffic but the phones (Aastra 480i) would default all calls from >>the phone to the account with the "highest" line number. This made it >>impractical for my purposes. >> Drew >> >>Do think this limitation comes the phone or from Asterisk ? >>Cheers >> >The phone, it selects the outgoing account to use.Logistically, there is no way for the phone to know which outgoing account YOU want it to use, unless you press extra buttons like on old style PBX phones or multi-line phones. Short of having custom made phones, you can play with dial plan and use, for example, a special prefix or postfix to indicate which personality you want to present when outgoing. Is this practical? Yuan Liu>regards, > >Drew > >-- >Drew Gibson > >Systems Administrator >OANDA Corporation >416-593-6767 x322 >www.oanda.com
Yuan LIU wrote:>> From: Drew Gibson <drew@oanda.com> >> Date: Mon, 26 Mar 2007 15:08:51 -0400 >> >> Olivier wrote: >>> >>> I tried using multiple accounts from one phone to separate call >>> centre traffic but the phones (Aastra 480i) would default all calls >>> from the phone to the account with the "highest" line number. This >>> made it impractical for my purposes. >>> Drew >>> >>> Do think this limitation comes the phone or from Asterisk ? >>> Cheers >>> >> The phone, it selects the outgoing account to use. > > Logistically, there is no way for the phone to know which outgoing > account YOU want it to use, unless you press extra buttons like on old > style PBX phones or multi-line phones. Short of having custom made > phones, you can play with dial plan and use, for example, a special > prefix or postfix to indicate which personality you want to present > when outgoing. Is this practical? > > Yuan Liu >My phones know which line I want to use, they have a button for each one. I have since found that there is an issue with the way that the Aastra 480i registers the separate lines/accounts with Asterisk leaving Asterisk unable to differentiate between the lines on outbound calls. regards, Drew -- Drew Gibson Systems Administrator OANDA Corporation www.oanda.com