Hi, At one location we have a user whose Polycom IP430 suffers from erratic reboots. We swapped his phone for a brand new one, but the problem remains. Has anyone seen that?
Yes, I recently saw this with a 501, in my case the network drop was the problem. If you have a good tester then run it on the connection. I had another drop near by and just swicthed to it. On 3/21/07, Louis-David Mitterrand <vindex+lists-asterisk-users@apartia.org> wrote:> Hi, > > At one location we have a user whose Polycom IP430 suffers from erratic > reboots. We swapped his phone for a brand new one, but the problem > remains. > > Has anyone seen that? > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Bruce Nortex Networks
Did you swap the power module as well? If POE, did you swap the "patch cord"? If the power module plugs into a "power strip" did you change that? or at least the position in the strip? joe a. Louis-David Mitterrand<vindex+lists-asterisk-users@apartia.org> Wrote: 3/21/2007 6:40 AM:> Hi, > > At one location we have a user whose Polycom IP430 suffers from erratic > reboots. We swapped his phone for a brand new one, but the problem > remains. > > Has anyone seen that? > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
On 3/21/07, Louis-David Mitterrand <vindex+lists-asterisk-users@apartia.org> wrote:> Hi, > > At one location we have a user whose Polycom IP430 suffers from erratic > reboots. We swapped his phone for a brand new one, but the problem > remains. > > Has anyone seen that?Our Polycom 3s and 5s ship with flaky power supplies and tend to reboot all of the time (especially in India...), so we found replacement non-Polycom power supplies and they are much more stable. -HJC
On Wed, Mar 21, 2007 at 04:07:34AM -0700, Henry Cobb wrote:> On 3/21/07, Louis-David Mitterrand > <vindex+lists-asterisk-users@apartia.org> wrote: > >Hi, > > > >At one location we have a user whose Polycom IP430 suffers from erratic > >reboots. We swapped his phone for a brand new one, but the problem > >remains. > > > >Has anyone seen that? > > Our Polycom 3s and 5s ship with flaky power supplies and tend to > reboot all of the time (especially in India...), so we found > replacement non-Polycom power supplies and they are much more stable.I should have added that we use POE with a 3com PWR-class switch.
The 501 are extremely sensitive to power fluctuations and will reboot as a result of a power transient even though every other piece of equipment is fine. -- Chris Mason (264) 497-5670 Fax: (264) 497-8463 Int: (305) 704-7249 Fax: (815)301-9759 UK 44.207.183.0271 Cell: 264-235-5670 Yahoo IM: netconcepts_anguilla@yahoo.com -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
On Wed, Mar 21, 2007 at 05:53:27AM -0500, Bruce Reeves wrote:> Yes, I recently saw this with a 501, in my case the network drop was > the problem. If you have a good tester then run it on the connection. > I had another drop near by and just swicthed to it.Was that phone using POE ?
On Mon, Apr 16, 2007 at 12:25:55PM +0200, Bas van der Veen wrote:> Hello, > > Did you find anything while testing the LAN? Also, can you confirm that > switching the switch, cabling, etc. did NOT solve the problem?It did not. We finally changed the server itself and reinstalled from a known-working installation at another of our sites. We also removed a 4BRI card percieved to be flaky (not needed on this 100% voip site). No more reboots since.> I have spontaneous reboots with IP600's.