Hello, i have call time irregularites in my asterisk CDR. I a currently using a mysqly backent to save CDR records and use this to generate bills at the end of each month. However, my users are complaining that they gety charged for even uncompleted calls (i.e. calls they make whaich have already be setup but canclled). i have noticed that only 'AWNSERED' and 'Busy' show up in my call disposition colume. I have also noticed that both the call duration and the billsec are always equal. here is my setup below <PSTN va E1> <========> (<Primary Asterisk>) <=====<Sip and IAX trunks> <============> (<Secondary PBX>) Clients are connected to the Secondary PBX. this pbx handles registration of all clents. The billing irregularities happen on the Secondary PBX. When a call is maked from the Secondary and it is routed across the trunks, call disposition always registeres 'AWNSERED', unless the Primary PBX sends back a busy signal. the duration and billsecs are always equla. this means that the user gets billed for ring time, and calls disconnected from the Secondary PBX Can someone help me out here ? Thanks -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061017/c048fc8b/attachment.htm
Dumpolid Exeplish wrote:> Hello, > i have call time irregularites in my asterisk CDR. I a currently using a > mysqly backent to save CDR records and use this to generate bills at the > end of each month. However, my users are complaining that they gety > charged for even uncompleted calls ( i.e. calls they make whaich have > already be setup but canclled). i have noticed that only 'AWNSERED' and > 'Busy' show up in my call disposition colume. I have also noticed that > both the call duration and the billsec are always equal. here is my > setup below > > <PSTN va E1> <========> (<Primary Asterisk>) <=====<Sip and IAX trunks> > <============> (<Secondary PBX>) > > Clients are connected to the Secondary PBX. this pbx handles > registration of all clents. The billing irregularities happen on the > Secondary PBX. When a call is maked from the Secondary and it is routed > across the trunks, call disposition always registeres 'AWNSERED', unless > the Primary PBX sends back a busy signal. the duration and billsecs are > always equla. this means that the user gets billed for ring time, and > calls disconnected from the Secondary PBX > > > Can someone help me out here ? >Hi, I have not had this particular problem, but I had it where my billsec were wrong for some other reason. Try callprogress=yes in zapata.conf, although I dont even think this will help, but you can try. -- thanks, yusuf -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
On 10/17/06, Dumpolid Exeplish <dumpexec@gmail.com> wrote:> Hello, > i have call time irregularites in my asterisk CDR. I a currently using a > mysqly backent to save CDR records and use this to generate bills at the end > of each month. However, my users are complaining that they gety charged for > even uncompleted calls ( i.e. calls they make whaich have already be setup > but canclled). i have noticed that only 'AWNSERED' and 'Busy' show up in my > call disposition colume. I have also noticed that both the call duration and > the billsec are always equal. here is my setup below > > <PSTN va E1> <========> (<Primary Asterisk>) <=====<Sip and IAX trunks> > <============> (<Secondary PBX>) > > Clients are connected to the Secondary PBX. this pbx handles registration of > all clents. The billing irregularities happen on the Secondary PBX. When a > call is maked from the Secondary and it is routed across the trunks, call > disposition always registeres 'AWNSERED', unless the Primary PBX sends back > a busy signal. the duration and billsecs are always equla. this means that > the user gets billed for ring time, and calls disconnected from the > Secondary PBX >Could you provide a snippet of the dialplan used on each of the primary and secondary boxes to complete a call? For example, is the primary executing an Answer() before it does the onward Dial() on behalf of the secondary? Cheers, Steve