Barry D. Hassler
2006-Sep-27 13:20 UTC
[asterisk-users] Spurious hangups on zaptel interface
We seem to be getting unexpected hangups on our * system, very consistent when calling particular numbers that we can associate with a clients phone system. These hangups generally occur when our call is transferred within their system (to voicemail usually). I'm suspecting their may be some sort of "flash" (for lack of a better term) on the called side, but I can't verify this. the situation does appear to be consistent and reproducible, but only with specific phone systems that our calls go through. Has anyone else experienced this, or have any potential resolutions? I've researched this quite a bit, but not turning up anything particularly relevant. I am using asterisk 1.2.9.1 ________________________________________________________________________ Barry D. Hassler President HCST 2332 Grange Hall Road Beavercreek, Ohio 45431-2345 http://www.hcst.net/ barry.hassler@hcst.com +1 937-427-9000 +1 937-427-8706 FAX FWD: 3934279000 (655480) HCST*Net Support Issues: please email support@hcst.net Billing Issues: Please email billing@hcst.net -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060927/f2febfd1/attachment.htm
I'm experiencing the same problems, but unfortunatelly haven't been able to associate them with any number since they appear to be random. But maybe we can do a little research about it, and hopefully find teh solution for both: are your PSTN lines POTS or E1/T1? can you make a couple of calls and post here the logs? would be nice if you can enable the full Asterisk log for a single call and post that one. Alyed ---------------------------------------- Return-Path: <asterisk-users-bounces@lists.digium.com> Wed Sep 27 14:00:14 2006 Received: from digium-69-16-138-164.phx1.puregig.net [69.16.138.164] by maila11.webcontrolcenter.com with SMTP; Wed, 27 Sep 2006 14:00:14 -0700 Received: from digium-69-16-138-164.phx1.puregig.net (localhost [127.0.0.1]) by lists.digium.com (Postfix) with ESMTP id 364712FCB46; Wed, 27 Sep 2006 13:21:04 -0700 (MST) We seem to be getting unexpected hangups on our * system, very consistent when calling particular numbers that we can associate with a clients phone system. These hangups generally occur when our call is transferred within their system (to voicemail usually). I'm suspecting their may be some sort of "flash" (for lack of a better term) on the called side, but I can't verify this. the situation does appear to be consistent and reproducible, but only with specific phone systems that our calls go through. Has anyone else experienced this, or have any potential resolutions? I've researched this quite a bit, but not turning up anything particularly relevant. I am using asterisk 1.2.9.1 ---------------------------------------- Barry D. Hassler President HCST 2332 Grange Hall Road Beavercreek, Ohio 45431-2345 http://www.hcst.net/ barry.hassler@hcst.com +1 937-427-9000 +1 937-427-8706 FAX FWD: 3934279000 (655480) HCST*Net Support Issues: please email support@hcst.netBilling Issues: Please email billing@hcst.net -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060927/06205780/attachment.htm
Eric "ManxPower" Wieling
2006-Sep-27 15:51 UTC
[asterisk-users] Spurious hangups on zaptel interface
Barry D. Hassler wrote:> We seem to be getting unexpected hangups on our * system, very > consistent when calling particular numbers that we can associate with a > clients phone system. These hangups generally occur when our call is > transferred within their system (to voicemail usually). > > I'm suspecting their may be some sort of "flash" (for lack of a better > term) on the called side, but I can't verify this. > > the situation does appear to be consistent and reproducible, but only > with specific phone systems that our calls go through. > > Has anyone else experienced this, or have any potential resolutions? > I've researched this quite a bit, but not turning up anything > particularly relevant. > > I am using asterisk 1.2.9.1Remove busydetect=yes and callprogress=yes from your /etc/asterisk/zapata.conf
I'm curious... why will this work?? busydetect will just cut the line if there are 4 tones (les or more depending the busycount param), and call progress will in fact try not to cut the call due to false hangups. Alyed ---------------------------------------- Return-Path: <asterisk-users-bounces@lists.digium.com> Wed Sep 27 16:12:13 2006 Received: from digium-69-16-138-164.phx1.puregig.net [69.16.138.164] by maila11.webcontrolcenter.com with SMTP; Wed, 27 Sep 2006 16:12:13 -0700 Barry D. Hassler wrote:> We seem to be getting unexpected hangups on our * system, very > consistent when calling particular numbers that we can associate with a > clients phone system. These hangups generally occur when our call is > transferred within their system (to voicemail usually). > > I'm suspecting their may be some sort of "flash" (for lack of a better > term) on the called side, but I can't verify this. > > the situation does appear to be consistent and reproducible, but only > with specific phone systems that our calls go through. > > Has anyone else experienced this, or have any potential resolutions? > I've researched this quite a bit, but not turning up anything > particularly relevant. > > I am using asterisk 1.2.9.1Remove busydetect=yes and callprogress=yes from your /etc/asterisk/zapata.conf _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060927/0b1c4f99/attachment.htm