asterisk users - Sep 2006 - OT, Definity G3 Problems with Asterisk (Any Avaya Definity Experts out there?)

I am trying to connect a Definity G3 to an asterisk system.  I had it 
working OK with the exception of the caller ID on the Definity handsets 
just showing the trunk-group name, this was using Switchvox.  Prior to 
that, I used Trixbox and caller ID was fine on the phones.  Just to make 
sure that the problem was actually with the Switchvox and not the 
configs in the Definity I set up another PRI link to connect to a 
Trixbox system.

I created another ISDN Processor Channel and other configs to make a 
separate ISDN T1 connection.  It worked as far as the D channels come up 
(and go down over and over) on the circuits but no B channels.

I later read that you can only have one ISDN entry in the processor 
channel assignment.

When I try to remove the second (or even modify the first entry) I get 
"identifier not assigned"

I have busied out everything relating to the signalling and data but 
still get "identifier not assigned" when I remove the entry from the 
Communication-interface Processor-channels form.

it is just two lines.

1 isdn  1   h
2 isdn  2   h

I cannot remove or change anything.  If I press enter, it accepts the 
command with no changes.

If I try to remove the data-module, it says I must first remove the 
communication link.  If I try to remove the link, it says I have to 
remove the communication processor.  As stated above, I cannot remove 
the processor so I am stuck.

I do not have any contract with Avaya.  Do they do hourly or per 
incident work?  If so, how do I go about initiating a trouble ticket?

The other option I was considering is to reset the box back to factory 
defaults.  This was once a huge system but now there are only about 25 
active stations, three trunk groups, and 15 POTS lines. 

I would need a listing of how they are all setup such as 
extensions/ports and buttons mappings, and I am still not sure there is 
a factory reset option.

I cannot remove the DS1s or make the Definity-> Asterisk work until I 
can remove it.

Please help, this was a production system!!!

Steve Totaro wrote:
> I am trying to connect a Definity G3 to an asterisk system.  I had it 
> working OK with the exception of the caller ID on the Definity 
> handsets just 
I'll give this to our Definity guy and see what he suggests.  I'll 
report back

Doug

-- 
 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

Steve Totaro wrote:
> I am trying to connect a Definity G3 to an asterisk system.  I had it 
> working OK with the exception of the caller ID on the Definity 
> handsets just 
He wants to know if your Definity is an S, SI or an R?

Doug

-- 
 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

Doug Lytle wrote:
> Steve Totaro wrote:
>> I am trying to connect a Definity G3 to an asterisk system.  I had it 
>> working OK with the exception of the caller ID on the Definity 
>> handsets just 
>
> He wants to know if your Definity is an S, SI or an R?
>
> Doug
>
I am not sure, it is a refrigerator sized unit with three cabinets.  The 
manual was printed in 1988 and is ATT&T Definity Communications System 
Generic1 and Generic3.

If you need more, I can go to the remote system and provide more details.

I REALLY appreciate you helping on this. 

Thanks,
Steve Totaro

Steve Totaro wrote:
> Doug Lytle wrote:
>> Steve Totaro wrote:
>>> I am trying to connect a Definity G3 to an asterisk system.  I had 
>>> it working OK with the exception of the caller ID on the Definity 
>>> handsets just 
>>
>> He wants to know if your Definity is an S, SI or an R?
>>
>> Doug
>>
> I am not sure, it is a refrigerator sized unit with three cabinets.  
> The manual was printed in 1988 and is ATT&T Definity Communications 
> System Generic1 and Generic3.
>
> If you need more, I can go to the remote system and provide more details.
>
> I REALLY appreciate you helping on this.
> Thanks,
> Steve Totaro 
All I could get from the system was DefinityG3 V4.
>
>

Steve Totaro wrote:
> Steve Totaro wrote:
>> Doug Lytle wrote:
>>> Steve Totaro wrote:
>>>> I am trying to connect a Definity G3 to an asterisk system.  I
had
>>>> it working OK with the exception of the caller ID on the
Definity
>>>> handsets just 
>>>
>>> He wants to know if your Definity is an S, SI or an R?
>>>
>>> Doug
>>>
>> I am not sure, it is a refrigerator sized unit with three cabinets.  
>> The manual was printed in 1988 and is ATT&T Definity Communications
>> System Generic1 and Generic3.
>>
>> If you need more, I can go to the remote system and provide more 
>> details.
>>
>> I REALLY appreciate you helping on this.
>> Thanks,
>> Steve Totaro 
> All I could get from the system was DefinityG3 V4.
>
Caller ID is the least of my problems right now.  I need to figure out 
how to remove the second ISDN entry from in the communication processor 
channel assignment.  When I remove the ISDN entries, I just get 
"identifier not assigned".

I am willing to pay if someone can help me on this.

Thanks,
Steve