duane.pudenz@shastaindustries.com
2006-Feb-23 07:33 UTC
[Asterisk-Users] Calls not going through
When a call is placed out the Zap interface there is a long pause followed by an error message from the telco that the call can not be placed as dialed. We have a tdm2413e with 11 1FB (POTS) lines. The number being dialed is a working local number, all dialed numbers get the same error. What should we be looking for ? Best regards, Duane Pudenz Network Infrastructure Manager Shasta Industries
I had a similar problem, basically asterisk would be sending dialled
digits before the telco was ready to pick them up, in my case some
numbers would work but most wouldn't and i'd get messages from the telco
like you described, the solution I'm using: put a delay before dialing
the number:
from my extensions.conf:
PAUSE=w
[trunklocal]
exten => _NXXXXXX,1,Dial(${TRUNK}/${PAUSE}${EXTEN},${TIMEOUT},W)
exten => _NXXXXXX,2,Congestion
similar for the long distance and international calls
basically dial a "w" before sending the actual number.
HTH
On Thu, 2006-02-23 at 07:33 -0700, duane.pudenz@shastaindustries.com
wrote:> When a call is placed out the Zap interface there is a long pause followed
> by an error message from the telco that the call can not be placed as
> dialed.
>
> We have a tdm2413e with 11 1FB (POTS) lines. The number being dialed is a
> working local number, all dialed numbers get the same error.
>
> What should we be looking for ?
>
>
> Best regards,
>
> Duane Pudenz
> Network Infrastructure Manager
> Shasta Industries
>
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Regards,
Gerard Saraber
Network Admin, Rarcoa, Inc.
(630) 654-2580 x11
gsaraber@rarcoa.com
> When a call is placed out the Zap interface there is a long pause followed > by an error message from the telco that the call can not be placed as > dialed. > > We have a tdm2413e with 11 1FB (POTS) lines. The number being dialed is a > working local number, all dialed numbers get the same error. > > What should we be looking for ?Asterisk is probably dialing to quickly and the CO is yet ready to receive dtmf digits. Rather common problem. Insert a "w" in your dial string just before the $EXTN (or whatever you're using for a string). The "w" is not really documented in the 'show application dial', but it does insert a delay of about 250 milliseconds. If that doesn't work, then try multiple w's (as in "www").