asterisk users - Dec 2005 - SNOM 360 locked up

Hello all!

I was trying to get the dial-string setup for my regular usage, and the 
phone locked up in the middle of dialing. Basically, I put the following 
line in, hit save, and got as far as dialing '9', and the phone froze.

|^(9[0-9]{10}|sip:\1@\d|d

Now the phone boots up to the SNOM splash screen and hangs there. I can 
ping it, but cannot get to the web-interface and cannot reset to factory 
defaults using the web-gui.

Any idea how I can reset the phone to factory w/o using the GUI? Or am I 
completely hosed?

Steve

Try loading
http://phone-ip-address/line_sip.htm?settings=save&user_dp_str1= (if
that was in the line 1) while the phone boots up (keep your finger on
the reload button). If that does not work, you need to do a tftp update.

Also consider moving to version 4.5
(http://www.snom.com/snom360_release_notes.html).

Christian
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com 
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of 
> Steven Ringwald
> Sent: Friday, December 23, 2005 5:16 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [Asterisk-Users] SNOM 360 locked up
> 
> Hello all!
> 
> I was trying to get the dial-string setup for my regular 
> usage, and the phone locked up in the middle of dialing. 
> Basically, I put the following line in, hit save, and got as 
> far as dialing '9', and the phone froze.
> 
> |^(9[0-9]{10}|sip:\1@\d|d
> 
> Now the phone boots up to the SNOM splash screen and hangs 
> there. I can ping it, but cannot get to the web-interface and 
> cannot reset to factory defaults using the web-gui.
> 
> Any idea how I can reset the phone to factory w/o using the 
> GUI? Or am I completely hosed?
> 
> Steve
> 
> 
> 
> 
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> 
>

On Thu, Dec 22, 2005 at 03:58:07PM -0800, Steven Ringwald
wrote:
> Thank you so much for your help, Christian! Your suggestion worked
> perfectly, and the phones came back up without a problem.
What part of his suggestion?  Upgrading the firmware to 4.5 via the tftp
server?

Please elaborate for the benefit of others who may run into this
problem.

Thank you.

-- 
-M

There are 10 kinds of people in this world:
	Those who can count in binary and those who cannot.