Hi all, I'm using * 1.2b2, however, what I'm about to describe also happens to me in 1.0.7 and 1.0.9. I use AddQueueMember to add stations to my queues and I don't have any agents defined in agents.conf. What I noticed is that whenever my queue strategy is something other than ringall, when calls come in large volume, the stay in the queue and are not distributed to all the stations even though they are logged in and ready to accept calls. When I change the strategy to ringall, all the stations ring and the calls are rapidly de-queued. Is this a feature/problem because I use AddQueueMember? What is the recommended queue strategy so that all my stations receive a fair distribution of calls when using AddQueueMember? Thanks, Waldo
Waldo Rubinstein wrote:> Is this a feature/problem because I use AddQueueMember? What is the > recommended queue strategy so that all my stations receive a fair > distribution of calls when using AddQueueMember?The Asterisk queueing application only delivers one call at a time, regardless of how many agents are available. Once that call is answered, the next call is handled (delivered).
I understand. Are there or is there any other queueing application for Asterisk that is more efficient than the out of the box Queue application? Thanks, Waldo On Nov 2, 2005, at 8:32 PM, Kevin P. Fleming wrote:> Waldo Rubinstein wrote: > >> Is this a feature/problem because I use AddQueueMember? What is >> the recommended queue strategy so that all my stations receive a >> fair distribution of calls when using AddQueueMember? > > The Asterisk queueing application only delivers one call at a time, > regardless of how many agents are available. Once that call is > answered, the next call is handled (delivered). > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users