Hi List,
I'm wondering if someone who uses VoipJet as their termination service
would do me a favor.
If I call the American Airlines reservation number (1-800-433-7300), the
call gets connected, but after 30 seconds asterisk drops the call
responding that no one answered.
I'm using areskicc2 (calling card app) as an authentication system and I
don't know if that is what is causing the problem, or if VoipJet doesn't
sense the line was picked up (and thus doesn't pass this info to me).
Here is a sample output of CLI when the disconnect happens:
---
-- Called voipjet/18004337300
-- Call accepted by 216.118.117.46 (format ulaw)
-- Format for call is ulaw
-- IAX2/voipjet-1 is making progress passing it to SIP/541-d994
-- Nobody picked up in 30000 ms
-- Hungup 'IAX2/voipjet-1'
---
During the 30000 ms I hear the American Airlines auto attendant giving
me options, I can choose and option and the auto attendant will
recognize the DTMF and send me to that menu, then after a total of 30
seconds, I get disconnected.
I haven't had this issue with any other numbers yet (only been in
production use one day...)
Any info is appreciated.
G
Interesting. Something similar for me, except it comes back as busy
after about 30 seconds.
-- Called 3027@voipjet/18004337300
-- Call accepted by 69.25.60.30 (format ulaw)
-- Format for call is ulaw
-- IAX2/voipjet-1 is making progress passing it to SIP/207-b8f3
-- IAX2/voipjet-1 is making progress passing it to SIP/207-b8f3
-- IAX2/voipjet-1 is busy
-- Hungup 'IAX2/voipjet-1'
I wonder if American Airlines forgot an Answer in their dialplan ;-)
Tim
Garth Summey wrote:
> Hi List,
>
> I'm wondering if someone who uses VoipJet as their termination service
> would do me a favor.
>
> If I call the American Airlines reservation number (1-800-433-7300),
> the call gets connected, but after 30 seconds asterisk drops the call
> responding that no one answered.
>
> I'm using areskicc2 (calling card app) as an authentication system and
> I don't know if that is what is causing the problem, or if VoipJet
> doesn't sense the line was picked up (and thus doesn't pass this
info
> to me).
>
> Here is a sample output of CLI when the disconnect happens:
>
> ---
> -- Called voipjet/18004337300
> -- Call accepted by 216.118.117.46 (format ulaw)
> -- Format for call is ulaw
> -- IAX2/voipjet-1 is making progress passing it to SIP/541-d994
> -- Nobody picked up in 30000 ms
> -- Hungup 'IAX2/voipjet-1'
> ---
>
> During the 30000 ms I hear the American Airlines auto attendant giving
> me options, I can choose and option and the auto attendant will
> recognize the DTMF and send me to that menu, then after a total of 30
> seconds, I get disconnected.
>
> I haven't had this issue with any other numbers yet (only been in
> production use one day...)
>
> Any info is appreciated.
>
> G
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> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
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I get the same problem @ home when I use it. I thought it was just me.
..o-------------------------------------------------------o.
Brian Fertig
NOC/Network Engineer
Planet Telecom, Inc.
Tampa, FL Office
-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Garth
Summey
Sent: Friday, August 12, 2005 10:58 AM
To: Asterisk-Users@lists.digium.com
Subject: [Asterisk-Users] Voipjet experiment
Hi List,
I'm wondering if someone who uses VoipJet as their termination service
would do me a favor.
If I call the American Airlines reservation number (1-800-433-7300), the
call gets connected, but after 30 seconds asterisk drops the call
responding that no one answered.
I'm using areskicc2 (calling card app) as an authentication system and I
don't know if that is what is causing the problem, or if VoipJet doesn't
sense the line was picked up (and thus doesn't pass this info to me).
Here is a sample output of CLI when the disconnect happens:
---
-- Called voipjet/18004337300
-- Call accepted by 216.118.117.46 (format ulaw)
-- Format for call is ulaw
-- IAX2/voipjet-1 is making progress passing it to SIP/541-d994
-- Nobody picked up in 30000 ms
-- Hungup 'IAX2/voipjet-1'
---
During the 30000 ms I hear the American Airlines auto attendant giving
me options, I can choose and option and the auto attendant will
recognize the DTMF and send me to that menu, then after a total of 30
seconds, I get disconnected.
I haven't had this issue with any other numbers yet (only been in
production use one day...)
Any info is appreciated.
G
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Talked to a phone guru friend of mine. He was aware of the American Airlines situation. He informed me that American Airlines does not pass "answer supervision" until you hear on-hold music and are in a queue (also he is not sure that is legal). Unfortunately VoipJet doesn't like that very much and cancels the call after about 60 seconds. Please be aware that I am guessing that VoipJet is canceling the call, it could very well be my system, but I can't find any documentation regarding a hard timeout if not answered. I've set the dial command timeout to unlimited and I still receive the error after 60 seconds. Currently I'm just routing that number through Broadvoice, which although it also doesn't get answer supervision, it continues the connection. I debating about whether or not to contact VoipJet. Personally I would say VoipJet is following the rules, so it's not their problem, but at the same time I would think they want to be as functional as possible. Thanks for the help everyone, G Garth Summey wrote:> Hi List, > > I'm wondering if someone who uses VoipJet as their termination service > would do me a favor. > > If I call the American Airlines reservation number (1-800-433-7300), the > call gets connected, but after 30 seconds asterisk drops the call > responding that no one answered. > > I'm using areskicc2 (calling card app) as an authentication system and I > don't know if that is what is causing the problem, or if VoipJet doesn't > sense the line was picked up (and thus doesn't pass this info to me). > > Here is a sample output of CLI when the disconnect happens: > > --- > -- Called voipjet/18004337300 > -- Call accepted by 216.118.117.46 (format ulaw) > -- Format for call is ulaw > -- IAX2/voipjet-1 is making progress passing it to SIP/541-d994 > -- Nobody picked up in 30000 ms > -- Hungup 'IAX2/voipjet-1' > --- > > During the 30000 ms I hear the American Airlines auto attendant giving > me options, I can choose and option and the auto attendant will > recognize the DTMF and send me to that menu, then after a total of 30 > seconds, I get disconnected. > > I haven't had this issue with any other numbers yet (only been in > production use one day...) > > Any info is appreciated. > > G > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > >