Jon Gabrielson
2005-Jun-27 13:49 UTC
[Asterisk-Users] how to set agent to busy when agent makes a outgoing call?
When someone calls for an agent and the agent is taking an incoming call, the agent is registered as busy, but if the agent is on an outgoing call while being logged in with agentcallbacklogin, the agent is instead assumed to be unavailable. How do I correct this behavior? Thanks, Jon.