asterisk users - Feb 2005 - queue-timeout- press button to remain on hold

Hello,
Is it possible to use a timeout in a queue and have the
option of pressing a button to remain on hold?  I have been
using: 
[qbert]
1,1,Queue(qsales|t|||180)
1,2,Voicemail(u22)

[qout-sales] ;dtmf-out context from queues.conf /[qbert]  
*,1,goto(qbert|1|1)

Problem - I return to the back of the Queue.

thanks - CVS-HEAD-01/31/05-03
JJ

echo calvin+hobbes echo   
http://images.ucomics.com/comics/ch/1994/ch940203.gif


		
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Jay Wilton wrote:
> Hello,
> Is it possible to use a timeout in a queue and have the
> option of pressing a button to remain on hold?  I have been
> using: 
> [qbert]
> 1,1,Queue(qsales|t|||180)
> 1,2,Voicemail(u22)
> 
> [qout-sales] ;dtmf-out context from queues.conf /[qbert]  
> *,1,goto(qbert|1|1)
> 
> Problem - I return to the back of the Queue.
> 
> thanks - CVS-HEAD-01/31/05-03
> JJ
> 
what about doing the reverse: specifying a longer timeout period, with the 
option of pressing a button to go into the voicemail? that way the caller still 
mantains his/her position in the queue...

flynn

--- el Flynn <el_flynn@lanvik-icu.com> wrote:
> what about doing the reverse: specifying a longer timeout
> period, with the 
> option of pressing a button to go into the voicemail?
> that way the caller still 
> mantains his/her position in the queue...
> 
> flynn
Thanks man,  I have an option to leave a voicemail while on
hold.  I was trying to kick them after a short time.  I was
thinking of putting them into another Q with a higher
weight and longer wait.  Its a fugly spin and makes my
brain cramp :).  thanks again.
JJ


		
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