Hi. I'm new here so I hope this is a sensible question/sensible place for it. I have a PSTN to IAX phone number with voipuser.org that I'm using to test an IVR service. The only trouble is that after approximately 40 seconds of silence (e.g. after background playback of a menu prompt) the call gets cut off. Is this a common problem? I've already set the ResponseTimeout to a big number. It doesn't get sent to the 't' extension, it just says "Hungup" in * I can easily get around this problem when waiting at a menu (e.g. just background some music or repeat the menu after 30 seconds). But I want to use the ControlPlayback function, and I don't see what I can do to stop the call getting hung-up if the user chooses to pause the audio for a while. I don't think it's an issue with voipuser.org as the same happens with our number from voicepulse. Any advice would be appreciated. Regards, David Brooks
Hi. I'm new here so I hope this is a sensible question/sensible place for it. I have a PSTN to IAX phone number with voipuser.org that I'm using to test an IVR service. The only trouble is that after approximately 40 seconds of silence (e.g. after background playback of a menu prompt) the call gets cut off. Is this a common problem? I've already set the ResponseTimeout to a big number. It doesn't get sent to the 't' extension, it just says "Hungup" in * I can easily get around this problem when waiting at a menu (e.g. just background some music or repeat the menu after 30 seconds). But I want to use the ControlPlayback function, and I don't see what I can do to stop the call getting hung-up if the user chooses to pause the audio for a while. I don't think it's an issue with voipuser.org as the same happens with our number from voicepulse. Any advice would be appreciated. Regards, David Brooks
Hi. I'm new here so I hope this is a sensible question/sensible place for it. I have a PSTN to IAX phone number with voipuser.org that I'm using to test an IVR service. I phone the pstn number, and the * server plays gsm files at me. The only trouble is that after approximately 40 seconds of silence (e.g. after background playback of a menu prompt) the call gets cut off. Is this a common problem? I've already set the ResponseTimeout to a big number. It doesn't get sent to the 't' extension, it just says "Hungup" in * I can easily get around this problem when waiting at a menu (e.g. just background some music or repeat the menu after 30 seconds). But I want to use the ControlPlayback function, and I don't see what I can do to stop the call getting hung-up if the user chooses to pause the audio for a while. I don't think it's an issue with voipuser.org as the same happens with our number from voicepulse. Any advice would be appreciated. Regards, David Brooks