asterisk users - Nov 2004 - dialing from mexico mapping numbers.

Hi,
I am running a small calling center in Mexico where people can call anywhere 
using asterisk, most calls are either to the USA or inside Mexico.

Everything works great for me using voipjet or simplenet, however what 
confuses people making the calls is the calling sintax  to USA  is 
1-NNN-NNN-NNNN or calling to mexico the sintax is 011 52 NN NN NN NN NN, 
this works fine but I think it would be better for my customer to locally 
dial like if they were in mexico for internal purposes, even let asteriks 
dial the number properly.

from example
when someone dials 001 NNN-NNN-NNNN let asterisk dial 1-NNN-NNN-NNNN         
       USA CALL
when someone dials 01   NN NN NN NN NN let asterisk dial 01152 NN NN NN NN 
NN    Mexico call
whe some dials local N NN NN NN  let asterisk dial 01152664 N NN NN NN       
                 tijuana call

Anyone knows how to do this ?, I have been reading and taking a look at 
extencions.conf without any success for this purpose.

Remeber the purpose for doing this is that the calling center is located in 
Mexico, and customers get very confused having to dial the number like being 
in the US.

Any help will be greatly apreciated.

Thanks,

Sergio

Try

exten => NNNXXXX,1,Dial(${TRUNK}/01152664${EXTEN},,) ; Tijuana Local
call takes NNNXXXX, sent as 01152664NNNXXXX exten =>
NNNXXXX,2,Congestion

exten => 01NNXXXXXXXX,1,Dial(${TRUNK}/011${EXTEN:2},,) ; MX Call takes
01   NN NN NN NN NN, sent as 011 NN NN NN NN NN 
exten => 01NNXXXXXXXX,2,Congestion

exten => 001NXXNXXNXXX,1,Dial(${TRUNK}/${EXTEN:2},,)  ;  US Calls Dialed
as 001 NNN-NNN-NNNN Sent as 1-NNN-NNN-NNNN Exten =>
001NXXNXXNXXX,2,Congestion



 
XMC - Ask us for the best prices in T1's for data and voice services
nationwide.  We will not be beat!
 


-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of sergio
riveros
Sent: Tuesday, November 02, 2004 5:37 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] dialing from mexico mapping numbers.


Hi,
I am running a small calling center in Mexico where people can call
anywhere 
using asterisk, most calls are either to the USA or inside Mexico.

Everything works great for me using voipjet or simplenet, however what 
confuses people making the calls is the calling sintax  to USA  is 
1-NNN-NNN-NNNN or calling to mexico the sintax is 011 52 NN NN NN NN NN,

this works fine but I think it would be better for my customer to
locally 
dial like if they were in mexico for internal purposes, even let
asteriks 
dial the number properly.

from example
when someone dials 001 NNN-NNN-NNNN let asterisk dial 1-NNN-NNN-NNNN

       USA CALL
when someone dials 01   NN NN NN NN NN let asterisk dial 01152 NN NN NN
NN 
NN    Mexico call
whe some dials local N NN NN NN  let asterisk dial 01152664 N NN NN NN

                 tijuana call

Anyone knows how to do this ?, I have been reading and taking a look at 
extencions.conf without any success for this purpose.

Remeber the purpose for doing this is that the calling center is located
in 
Mexico, and customers get very confused having to dial the number like
being 
in the US.

Any help will be greatly apreciated.

Thanks,

Sergio