Hi, We've recently deployed 6 Uniden UIP200 phones (running firmware 4.54). We've been having some serious problems: 1) All the phones randomly reboot themselves. Typically when trying to answer or initiate a call. 2) All the phones will disconnect from a calls with the PSTN after 2-3 minutes. 3) The phones are unable to interact with a remote IVR (digit presses are not received at the remote end). Interactions local to * (ie: vmail) do work (using rfc2833). I've been able to duplicate these problems both on a customer site, and in my own test environment. Has anyone else using the UIP200 experience any of these issues? Still waiting for Uniden Support to return my call. Thanks .................. Ryan Courtnage Coalescent Systems 403.244.8089 www.voxbox.ca
Ryan, What firmware are you running on the phones? Also, are you using PoE? I have a few Uniden's I've tested with, and have experienced none of these issues. I'm running 4.54c firmware, and not using PoE. I currently have one of these phones in production at a remote location. It gets heavy use and displays none of the reboot/disconnect issues you've described. You should be able to fix the DTMF/IVR problem by using dtmfmode=inband for each peer in your sip.conf. If you'd like the 4.54c firmware (I got it from uniden directly, as it fixes a DHCP issue they have), e-mail me directly and I'll be happy to provide it. Maybe it'll fix some issues you're having. Brian D'Arcy Operations Engineer Akiva Corporation E-Mail: bdarcy@akiva.com Web: http://www.akiva.com Phone: 760-710-3209 -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Ryan Courtnage Sent: Wednesday, June 16, 2004 2:19 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] UIP200 Hi, We've recently deployed 6 Uniden UIP200 phones (running firmware 4.54). We've been having some serious problems: 1) All the phones randomly reboot themselves. Typically when trying to answer or initiate a call. 2) All the phones will disconnect from a calls with the PSTN after 2-3 minutes. 3) The phones are unable to interact with a remote IVR (digit presses are not received at the remote end). Interactions local to * (ie: vmail) do work (using rfc2833). I've been able to duplicate these problems both on a customer site, and in my own test environment. Has anyone else using the UIP200 experience any of these issues? Still waiting for Uniden Support to return my call. Thanks .................. Ryan Courtnage Coalescent Systems 403.244.8089 www.voxbox.ca _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
At 03:19 PM 6/16/2004 -0600, you wrote:>Hi, > >We've recently deployed 6 Uniden UIP200 phones (running firmware 4.54). > >We've been having some serious problems: > >1) All the phones randomly reboot themselves. Typically when trying to >answer or initiate a call. > >2) All the phones will disconnect from a calls with the PSTN after 2-3 >minutes. > >3) The phones are unable to interact with a remote IVR (digit presses >are not received at the remote end). Interactions local to * (ie: >vmail) do work (using rfc2833). > >I've been able to duplicate these problems both on a customer site, and >in my own test environment. > >Has anyone else using the UIP200 experience any of these issues? Still >waiting for Uniden Support to return my call.Hi Ryan, Granted we only have one UIP200 in for testing purposes, but have had it running for about 30 days now, with firmware 4.54 and running on PoE. WRT your problems: 1) we've observed one spontaneous reboot 2) we've not seen problems with disconnects at all 3) we successfully interact with remote IVR This phone has been more reliable than say, our snom 200 or Grandstream. We also use SipTone II and Cisco 7960. Michael Swan Neon Software, Inc.
I have a Uniden UIP200 behind a NAT and an * server behind another NAT. I am able to register with * and place calls. However, once the call is established, I cannot hear anything from either end (UIP200 as well as the called destination). Then, I did the exact same thing with X-Lite and everything worked perfectly. Does anyone have any idea what settings I need to use on the UIP200 or why would the media be "blocked"? Thanks, Daniel
-----Original Message----- I have a Uniden UIP200 behind a NAT and an * server behind another NAT. I am able to register with * and place calls. However, once the call is established, I cannot hear anything from either end (UIP200 as well as the called destination). Then, I did the exact same thing with X-Lite and everything worked perfectly. Does anyone have any idea what settings I need to use on the UIP200 or why would the media be "blocked"? --------------------------------- The UIP200 doesn't deal well with NAT, there is more information about settings for it on the Wiki. Particularly settings for sip.conf. Until they get serious about their firmware the UIP200 is probably best on a LAN. -Nate