asterisk users - May 2004 - X100P problem with PSTN from BOLIVIA

Hi

Please help!

I have one X101P and TDM400P in my asterisk Box

When i make a call from * to PSTN, everything goes Ok,

When the PSTN hangups or * hangups, the busy tone is detected and *
disconnects the channel without problems.

The problem occurs when the call comes from PSTN. When * hangups, the
other end (at pstn) does not hangup, it only presents silence.

Please tell me how to solve this issue

Thanks in advance

Jorge

-- 
Jorge Verastegui <jorge@redcetus.com>
RedCetus S.R.L.

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On Sun, 2004-05-16 at 15:15, Jorge Verastegui wrote:
> Hi
> 
> Please help!
> 
> I have one X101P and TDM400P in my asterisk Box
> 
> When i make a call from * to PSTN, everything goes Ok,
> 
> When the PSTN hangups or * hangups, the busy tone is detected and *
> disconnects the channel without problems.
> 
> The problem occurs when the call comes from PSTN. When * hangups, the
> other end (at pstn) does not hangup, it only presents silence.
	How much time ?
	At least in Chile when the call is originated from some call leg and
the other call legs hangups (the one that didn't start the call) it must
pass at least 30s to signal busy to the calling leg.

Has anyone implemented the externnotify feature that is mentioned on the
wiki with the enhanced voicemail?

I have tried to invoke the command both in the general section as well
as a part of the user mailbox definition with no luck.

The explanation of the feature is as follows:

Externnotify

Want to run an external program whenever a caller leaves a voice mail
message for a user? This is where the externnotify command comes in
handy. Externnotify takes a string value which is the command line you
want to execute when the caller finishes leaving a message.

Does anyone know the proper usage of the feature and can it be defined
for individual mailboxes ?

In this example:

4069 => 6522,Matt
Brooks,matt@marko.net,,|tz=central|attach=yes|saycid=yes|dialout=fromvm|
callback=fromvm|review=yes|operator=yes,

On Mon, May 17, 2004 at 05:11:40PM -0400, Kevin  wrote:
> Has anyone implemented the externnotify feature that is mentioned on the
> wiki with the enhanced voicemail?
I have (I wrote it :-) ).
> Externnotify
> 
> Want to run an external program whenever a caller leaves a voice mail
> message for a user? This is where the externnotify command comes in
> handy. Externnotify takes a string value which is the command line you
> want to execute when the caller finishes leaving a message.
> 
> Does anyone know the proper usage of the feature and can it be defined
> for individual mailboxes ?
Externotify is not implemented for individual mailboxes.  It is a one
use general variable that is set in the general voicemail configuration.

The way it works is basically any time that somebody leaves a voicmail
on the system (regardless of mailbox number) the command specified for
externnotify is run with the arguements (in this order): context,
extension, and number of voicemails in that mailbox.  These arguements
are passed to the program that you set in the externnotify variable.

Matthew Fredrickson

Thanks for the quick response. I am trying to implement a solution for
voicemail outcall notification for individual users.  There is a
suggested solution posted in the wiki but it has some limitations thus I
was looking for an alternate solution.


-----Original Message-----
From: creslin@hoochie.digium.com [mailto:creslin@hoochie.digium.com] 
Sent: Monday, May 17, 2004 5:23 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Enhanced voicemail Externnotify

On Mon, May 17, 2004 at 05:11:40PM -0400, Kevin  wrote:
> Has anyone implemented the externnotify feature that is mentioned on
the
> wiki with the enhanced voicemail?
I have (I wrote it :-) ).
> Externnotify
> 
> Want to run an external program whenever a caller leaves a voice mail
> message for a user? This is where the externnotify command comes in
> handy. Externnotify takes a string value which is the command line you
> want to execute when the caller finishes leaving a message.
> 
> Does anyone know the proper usage of the feature and can it be defined
> for individual mailboxes ?
Externotify is not implemented for individual mailboxes.  It is a one
use general variable that is set in the general voicemail configuration.

The way it works is basically any time that somebody leaves a voicmail
on the system (regardless of mailbox number) the command specified for
externnotify is run with the arguements (in this order): context,
extension, and number of voicemails in that mailbox.  These arguements
are passed to the program that you set in the externnotify variable.

Matthew Fredrickson
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When i make a call from Asterisk everything goes Ok,
I do have a problem: when a call from the PSTN originates, the extension
in Asterisk hangs up and I only hear silence in the PSTN for
approximately 60 seconds.


On Mon, 2004-05-17 at 16:56, Juan J. Sierralta P. wrote:
> On Mon, 2004-05-17 at 12:10, Jorge Verastegui wrote:
> > The silence last 60s (aprox)
> 
> 	So maybe is the timeout used by your Telco (Entel?) Here at Chile we
> use 30s to let called people to be able to hang and get the call on
> another phone plugged to the same line.
> 	So I think it´s better to consult your telco.
> 	Does happen the same when the called party is a common phone not
> asterisk ?
-- 
Jorge Verastegui <jorge@redcetus.com>
RedCetus S.R.L.

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On Mon, 2004-05-17 at 19:46, Jorge Verastegui wrote:
> When i make a call from Asterisk everything goes Ok,
> I do have a problem: when a call from the PSTN originates, the extension
> in Asterisk hangs up and I only hear silence in the PSTN for
> approximately 60 seconds.
	I mean instead, if you put a common phone instead of the FXO port of
the * box and you call from outside to that line you respond with that
common phone and then hangup. What happens ?

	Now in spanish:

	En vez de poner el Asterisk a responder la linea usa un telefono comun
y corriente responde la llamada y luego cuelga para ver si sucede lo
mismo. Como te digo, es comun que la central espere un tiempo (30s en
Chile) para sen~alizar al originador de la llamada que le colgaron, me
huele que tu problema es el comportamiento normal ahora si tu haces una
llamada a alguien y te cortan lo normal es que tu cortes tambien ;)
> On Mon, 2004-05-17 at 16:56, Juan J. Sierralta P. wrote:
> > On Mon, 2004-05-17 at 12:10, Jorge Verastegui wrote:
> > > The silence last 60s (aprox)
> > 
> > 	So maybe is the timeout used by your Telco (Entel?) Here at Chile we
> > use 30s to let called people to be able to hang and get the call on
> > another phone plugged to the same line.
> > 	So I think its better to consult your telco.
> > 	Does happen the same when the called party is a common phone not
> > asterisk ?